Wildberries
69 reviews
January 25
I've been taking orders there since the opening... at first everything was fine, and even the staff stayed at the point.... Now everything is completely downhill... the employees change monthly, one Zhanar lasts the longest (and she is on vacation now), it's a bit dirty inside, they don't really want to work (apparently they are "overloaded" with work... well, or they pay little), no one is concerned that the tiles are in the point, and when the snow melts from the shoes It's very slippery, and one lady slipped a lot in front of me, barely standing on her feet. There are some misunderstandings with the rules for issuing orders (the issuers themselves come up with something), in short, I'm leaving this point, it's good that there are a lot of them in the area, there are plenty to choose from ... and the owner is a gym! At least lay out the cartons before the people get killed there! They also tore off the handle, so it's a problem to enter the point itself.
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January 18
Excellent pick-up point. I really like the polite consultants. More than once I put a point here. Thank you for working there. I respect you very much.❤
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December 8, 2023
Pros - geographically very close to home, very friendly staff, very clean, unlike other points, our best, cons I do not know, I have not yet encountered, if it were not for this point, I would not be a WB customer, thank you for the pleasant impression of the point.
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2
February 20, 2024
In general, the pick-up point is not bad, but the PVZ should work without lunch, or write about it in 2gis, it is written on the Wb that you can pick up your order from 10 to 9 pm…
In fact, what time do I come and have lunch here, there is a queue of people, everything is very long.
This is frustrating because it does not comply with the policy of the World Bank..
Please resolve the issue, because in our area this is the only nearest PVZ!
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2
April 28, 2024
Native pick-up point)) everything is always clear, responsible and on time! The girls are smart, friendly, polite, always help.
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March 13, 2024
The room is very clean and the staff is very friendly. The parcel was given out correctly and safely. I advise everyone this pick-up point
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1
April 13
You can always pick up your goods quickly.
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October 9, 2023
Favorite pick-up point in Almaty. Conveniently located, spacious, bright, several fitting rooms. There is always order, there is no piling up of boxes, everything is fast and efficient. Well done girls!
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October 23, 2023
Quickly. This is where the advantages end. Cons - there is no entrance by car, if for the first time - to find a salon is still a quest, it's dirty around- a construction site, the salon itself looks more like a shack in the slums, everything is worn out, not neat, the camera is on tape. There are no complaints about the staff - well done, everything is clear. We need to work with the visit
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February 28, 2023
Very pleasant, friendly relations, courteous staff, more such offices in the city of Almaty. The most important thing is that the branch is open until 21:00, that is, it is always possible to pick up the order. Well done.
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1
1
April 6, 2024
Very polite staff! Quickly! On business! It's a good place!!!
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November 29, 2022
Hello, I am Dana Asanova, from the city of Balkhash, ordered by article 50607710- unts, size 41, in the amount of 25 45 tenge, which I have not received and I still cannot receive a refund. Why don't you answer, there is zero reaction, I have contacted you several times through email and the application, there is no specific answer. At the end they said,
I want her to contact you, but you don't have any contact numbers. Give me my money back. What kind of attitude to customers. I had a different opinion of you...
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3
1
December 24, 2022
Awfully oooooh! The employees are rude!!! They closed during working hours, went back and forth with a kettle, even a woman with a small child did not let go, they made us wait for an hour, when the movers came, they just opened another threat that they would not give out goods at all, they say we are not all People, indicated that we should not order anything at all.
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1
January 30
Everything is fine
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December 3, 2022
The item itself works fine, but the goods began to arrive with a delay and problems with the site itself, namely with the personal account. We have already contacted you several times and still cannot solve the problem.
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1
November 21, 2023
A good pick-up point. The girls quickly give out and accept the goods, thank you
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3
July 13, 2024
I come here all the time, everything is great
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January 26, 2024
Good service,the goods are all well packed.
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1
September 10, 2022
I always receive goods in the online store. The girls who work there serve customers well. They will always tell you when there are questions about delivery.
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2
March 8, 2024
Excellent pick-up point. Quickly and without problems
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3
June 10, 2022
You have debited money from me illegally. I received a message from the bank that your store debited the same amount from my card twice. I didn't do any shopping that day. The amount is not large, but this is fraud. I linked the card to the account on your platform, and you debit money from it.
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2
2
March 14, 2022
On the eighth and ninth of March, I ordered goods for more than 60 thousand tenge, and paid for the orders. There was supposed to be a delivery today, tomorrow. I looked at it now and was horrified: everything is clean, as if I didn't order anything and didn't pay for anything. what is this? a new kind of fraud? The whole story was cleaned up. I don't have the words. What should I do?
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4
2
August 10, 2023
Everything is clean, the girl is polite, I really liked it!
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2
March 25, 2023
The staff is polite, the fitting rooms are not dirty.
But the point does not work until 21:00. It can be safely closed at 20:30
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3
1
January 13, 2023
My favorite point, I've been coming here for a long time. Suits and likes everything!
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April 2, 2024
Quickly, politely and expertly.
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October 12, 2023
A good point, everything is clean and fast!
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1
March 17, 2022
What to do and what to do, I ordered and paid for the goods, the delivery was supposed to be on March 19, everything disappeared last night, the orders are empty, there are no contacts, there is an error in the personal account, where to write?... Who has faced such a problem, please tell me
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3
1
April 22, 2022
Excellent pick-up point. The staff is polite. If you have any questions, they will always prompt and help. In general, 5 out of 5
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3
March 9
👍
November 16, 2022
Excellent service, the girl is friendly, polite. Everything is great
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2
February 19, 2022
There are a lot of people, because of the returns and the mess in the warehouse, they are looking for goods for a very long time. The employee cannot cope with such a large flow. I ask you to take measures to streamline the warehouse or hire more employees.
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2
1
December 22, 2021
In general, it's terrible, it says the product at the delivery point the product arrived on December 12, today is December 22, I ordered delivery by courier-the product got stuck at the pick-up point and that's it, the problem with couriers or what is the reason!?I ordered for a gift, all deadlines are overdue😡
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3
2
November 25, 2022
I ordered the product, paid, delivery is already delayed for 2 weeks, so it is also not displayed in my personal account, I contacted technical support, each time a new person answers and each in different ways, that is, there is a problem, then there is no simply unsubscribe that we are doing without any solution.
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1
1
June 28, 2024
The service is not very good
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December 8, 2023
They give everything out quickly, the girls are well done
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1
August 9, 2024
Excellent staff
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1
January 29, 2024
The Wildberries are inside on the left
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2
April 25, 2023
Fast service, the staff is polite.
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March 25, 2022
Hello everyone, on March 17, I made the order and paid, everything disappeared from the site, then they made the cancellation of the goods. I have a question where my money is still not there.
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5
March 24, 2024
Just like any other World Bank
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January 24, 2024
They work very smartly.
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1
February 8, 2024
Fast service delivery
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3
October 27, 2022
Excellent pick-up point.
Polite staff.
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2
June 10, 2024
Normally
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October 15, 2023
A good pick-up point
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May 5, 2021
Good choice, pleasant service. The ambush is in the RUR/KZT exchange rate difference, so keep in mind the possible additional costs.
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3
2
June 28, 2024
Thank you
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October 13, 2023
Everything is fine.
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August 6, 2022
I was there on occasion, I made an order.Everything turned out quickly, but the room, or rather its design, is somehow boring, gray
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1