A wonderful pick-up point! Always polite staff. They work very fast ) the checkpoint is always clean and cozy . However , the disadvantage is that the room is small and can be cramped and stuffy . … But as it is, it's a solid 10 out of 10!
Girls, WB employees, you are super, !!!,always polite and very pleasant. Thank you for your work and patience), the location of the norms , queues like everywhere else on the WB, in the evening , cleanliness +/- depends on the load.
Very pleasant workers and always polite attitude, never had any problems. There are huge queues due to the heavy workload of the PVZ, but this is clearly not the fault of the employees and owners. I am very pleased, thank you!
Overall a nice and comfortable place. But I would like more fitting rooms. The employees are polite and prompt. Due to the large population flow, there are queues. But this is not a disadvantage for employees. The reason is that this is the only pick-up point nearby
The employees at the pick-up point are very nimble. The point itself is not very well located - in the basement. And due to the proximity to large dormitories, there are often queues here.
Positive:
Convenient location;
Polite staff;
Fast service.
Minuses:
Pretty steep steps, you can casually, if you think about it, turn up;
They do not work around the clock;)
They are given out by young girls, quickly, promptly, you do not need to stand in line for a long time. It happens (rarely) for a day they can delay the delivery of the goods, but it's fine.
If you don't go in, there's a kilometer-long queue. In the evening - "I will not look for anything, refuse." Newly arrived customers are prioritized over those who create a second queue, trying to simply hand over things that did not fit. Constant misunderstanding with one of the employees. There are only two fitting rooms.
Always friendly staff, very nice. The mirrors are clean. The fitting rooms are clean. Even when the mats are worn out by visitors, they are cleaned.
They give out the goods quickly.
If there is any question, they will always tell you.
Pleasantly
Very good staff specifically at this point: the girls are always polite, in a good mood. Among the disadvantages: a very small basement, long queues for both fitting and receiving goods
Thanks to the girls at the pick-up point! They always serve quickly, do not create a queue, although there are really a lot of people!
Thank you for your work!Keep it up !
Your regular customer is A....
I like this pick-up point, there are no queues. Girls employees issue orders quickly, does not delay time. Parking is also convenient near the store. Of the four pick-up points in my area, I chose this one.
The most terrible point of issue, an elderly woman was deceived to order, they did not issue a patch for clothes, so they also called the customer's name wrong.
There are two girls who look about 16 years old, is this the norm, like? They sit laughing about their own, I was there two weeks ago, like a kindergarten.
Conveniently, it opened next to the house, of course there is not enough daylight, since the point is located in the basement, the service is fast enough, maximum occupancy in the evening
The location is not comfortable because of the basement. The level of service of the working staff is 3 out of 5. More smiles, help in issuing orders! Good luck in your development!
Cozy point, as well as all points. The specialists are friendly, provide advice if necessary, you get the right answer from them to all the questions asked
I came, received 2 units of goods, asked the consultant if it was all, I ordered a larger quantity, the answer is yes, the rest is in the acceptance process! OK, I called the code, but my QR code was not scanned, referring to the fact that the scanner is busy receiving! In the evening, I check the status of the goods, it turns out that I was given 4 units of goods!!! And the money was transferred for 4 units! The rest of the product is in the process of acceptance! The staff of the pick-up point, thank you for slowly accepting the goods, so knowing my receipt code for that day, they would be able to unload all my previously paid order for their needs!!!
Terrible service. They filled up the fitting rooms with boxes, and you measure things as you want. The saleswoman did not comment at all, the order came, she could not find it at first, and then, when asked to look more closely, she said that she would not do it, since there was a long queue and that I ordered again, and canceled this one. But it's okay that I also stood in line and that I also waited a long time for the order and her duties include searching for the goods that have already arrived.
A small and not particularly tidy room
There are 2 booths for trying things on, but the curtains don't really block out the view from the fitting room for everyone who comes
The staff is friendly
The pick-up point is not large, two fitting rooms, but a very convenient location 5 minutes from home, on normal days, not on the eve of big holidays, the queue is 2~3 people
A good point. There are questions for one employee, but she has such a temperament)
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Алексей Сидорейко
Level 5 Local Expert
October 24, 2023
A wonderful delivery punch. Absolutely all employees are polite. The goods are always stored in excellent conditions. There is a fitting room and all the conditions for checking the goods.
Oh, the location is simply gorgeous and the service is at the highest level. Friendly guys are always ready to help. It's great that we opened at this address💪