02.01.2025. Good afternoon!I ordered two backpacks, and they decided to buy one and abandon the other. The backpack that she decided to buy was paid for through the app, and accordingly, the payment was not made.As a result, "with the words Oh," the Wildbury employee clicks on his computer to reject the product that was paid for. As a result, the money was debited from the card, and the product was sent back. There is no function to leave the product at the pick-up point and take it back. result: THERE is NO MONEY (they will be returned in 10 days), the product went back due to the lack of experience of an employee in this field, the buyer suffers!!!TAKE ACTION!!! (address of the pick-up point: Gomel, Penyazkova str., 31.
The wildberries pick-up point is located in my neighborhood, my mother constantly orders all sorts of things there, very good sellers, as well as a good interior. I can also note that there are good fitting rooms there, I like everything, I give five stars
Excellent PVZ. Friendly and courteous staff. There was a refund once, everything was explained and everything was processed quickly. For me, it's like leaving in a great place, next to home👍👍👍
The pick-up point is good. The staff is friendly and not rude. But there is one small one - employees sometimes take a very long time to find a product.
A very good point. Everything is clean and tidy.But,! Only Valentina didn't like it very much.Not friendly, with a dissatisfied face.I would not have come to her for the second and last time.
An excellent pick-up point. Polite staff, always clean, not an overflowing trash can, scissors and knives are always available. There are three fitting rooms with mats and shoe blades, there is a children's corner, it is convenient to enter with a stroller
There is a good pick-up point, there is enough space, the location is like, and it is also nice that there is no need to climb the stairs, mothers with strollers are generally comfortable.
The staff is pleasant.
Everything suits me.
Terrible service, I'm going to complain to the management, sue them, an employee named Dima Manikov cursed my daughter and posted it on the Internet, I'm going to sue them.
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Елена
Level 4 Local Expert
April 30, 2024
Excellent pick-up point! A large and clean room, spacious fitting rooms. Polite staff. The location is convenient, especially for young mothers (there are no high steps as in the neighboring pick-up point). Good luck to you!
I didn't like that it was very stuffy on the PVZ. It would be wonderful if the owners took care of the customers' stay in a comfortable room with an optimal temperature.