I did not like the communication of the staff, I used to really like this item, but after its "rediscovery" it became much worse. The same people work at the World Bank and ozone at the same time, what kind of quality of service can we talk about when there is a giant queue at both points during rush hour and everything is done in a hurry. When checking the product under the cameras, I did not notice any defects. I tried it on, but it didn't fit, so I got a refund. But the employee refused to accept the refund because she saw a barely noticeable spot there, which obviously wasn't put by me (it wasn't dirt and under different lighting conditions it can be seen or not seen). He says, wipe the stain. I wonder how I was supposed to do it. I had to create a refund request, which I was not approved of.
I don't know what happened to this WB point...🤯
I looked at the thing under the camera, no defect was noticed by me, I tried it on — the thing did not fit the size. Imagine my surprise when the employee told me to pick up the item, as she could not take the goods back due to a NOTICEABLE SPOT (factory defect, it's not even dirt from fitting).
Other people in the queue also did not understand this action on the part of the employee. Logoisk has not encountered similar situations at any point in the WB
Please sort this out.…
See original · Русский
В
валерия м.
Level 3 Local Expert
March 8
It has always been the best WB point of all logoi. However, after the restart, the staff changed and no customer orientation was heard here. The employee communicates in a rude tone, as if she puts herself above the rest. He examines every thing down to the smallest detail and even finds fault with factory defects. After reading the rest of the reviews, I realize that I'm not the only one like this. In short, she just needs to find something to complain about. I was very upset, I don't want to order anything here anymore.
Excellent workers) it is very convenient that there is a wheelchair ramp at the entrance, as well as a large room, separate bright fitting rooms. The best pick-up point in our city
Вежливый и приветливый персонал, работает оперативно. Никак нареканий по обслуживанию посетителей. Удобное месторасположение в центре города, прямо возле стоянки.
Great, I used to go to Gainenskaya, but there's a queue and redirected it to the Soviet one where there are no queues, they move faster here
See original · Русский
2
Andrey
Level 4 Local Expert
February 16
I have never seen a more picky attitude towards refusing purchases.
They do not adhere to clause 9.2 "cancellation and refund of the order by the consumer"
Choosing a different pick-up point.
Доброжелательные девушки работают. Спасибо за оперативность. Чисто, несколько примерочных. В центре Логойска. Рядом есть парковка.
3
Леонид Поплёвко
Level 5 Local Expert
June 13, 2023
Внимательный, вежливый персонал, работают оперативно и качественно. В пункте выдачи заказов чисто, аккуратно. Имеются примерочные с зеркалами. Практически, никогда нет очередей, даже если и есть пару человек, то их быстро обслуживают.
Очень классное место . Добрые вежливые продавцы. Классная одежда, и не только.
Можно заказать всё. Высокое качество.
Очень редко приходит что-то порванное и сломаное