I ordered a garland for the new year, it came, it doesn't work.I have written many times asking for a refund, but no one reacts to my request for a refund. It's a pity, of course, it's disloyal to the buyer.
They came to pick up the goods, asked for a package so as not to carry it in their hands. No one warned that the package was paid. They just withdrew money from the card. Pennies, but unpleasant.