Employees do not know what a prepaid product is and how to work with it. Even before giving the product for verification, it already sets the status handed over (the recipient has taken it), after that the product cannot be returned, even if it is there.. Teach your employees how to work properly.
Here's an extract of how it should be.
-If the product has the "Prepayment only" status, it means that you must pay for it in advance and the entire amount. Only after that the order will be sent to the buyer, i.e. it will not be possible to pay at the pick-up point. If the product is rejected, the money will be returned to the buyer.
This is done in order for the marketplace's customers to be more attentive and responsible about their purchases.
The location is very convenient, but the employee working there is a quiet horror. In front of visitors, yell at Mom on the phone that "This is a herd of sheep.".. Every time I come across her shift, I come out feeling like I owe her something else.
You don't have to be positive at all, but that perpetually unhappy face every time is just a nightmare.
I don't know if this is the first time I 've visited other negative reviews , but people work normally .it seems that there are no complaints, only the youth.smartly , promptly ,
Conveniently not far from home ordered:I checked, tried it on, whether it was clothes or a smartphone case, I took it away, I didn't like it, I gave it away, plus there is time for a refund if something went wrong, a hidden defect, a defect or something else, which is 14 days.
I like this pick-up point. Spacious. 4 fitting rooms. Only the mobile Internet does not catch well. I went outside to download the code to receive it. As it is, everything is fine. The staff at the pick-up point are polite.
Because of one consultant, such is the assessment. They do not decide anything, they do not have any complaint book for a particular department, and it is not possible to write a complaint... One excuse - write-call the head office. Maybe the head office will pay attention to the frankly bad work of this department?!
A useless institution. It's not clear how many people are looking for a package, and you're standing in line like an idol and thinking everyone in front of you will be released at the same speed or not. As a result, you will not wait and you will leave on the same person you came on.
A good PVZ, I forgot my purse at work, I thought I was on valdberis, the cameras showed, they helped, I realized that I had already come there without her, but special thanks for the help 😁
It is impossible to find it. I walked around the whole house in the cold 3 times. The label is generally on the euroopt. The phone is unavailable. I didn't pick up the order, as I spent 40 minutes searching, asking employees of local establishments, and trying to get through.. they didn't lead to anything.
The convenient location of the point, for my wife with a child and with a stroller, it is convenient to enter it (there are no steps), spacious, and without queues
look for the point near the ATM of BNB bank, it is not located along the avenue, but along the wall that leads to the courtyard, euroopt, then the store, then BNB bank, then wildberries