Friendly and courteous staff. As far as I can tell from my visits. Queues accumulate, sometimes on weekdays, and of course on holidays. At the same time, I note that in such cases, employees work clearly, professionally, without fussy haste. The room itself is not always clean, and there is something to work on. Good lighting. The informative flyers posted on the walls were striking. A4 sheets in files attached with adhesive tape. Sometimes it was handwritten, sometimes it was printed out. Well, this is absolutely bad manners. Now there are a lot of options for laminating and beautifully beating such things. There is often an overflowing urn at the entrance to the pick-up point itself. I think the staff of the pick-up point should be involved in the cleaning. In such moments, customer orientation and the desire to be even better are manifested. Better, from all points of contact with your place. From the fact that the windows of the order storage room are not covered with anything, you can see how these very orders are stored. And these are not always neatly folded boxes and packages. Visitors can see it. If you do not want to lose natural light, there are options for a translucent film glued to half of the glass. In general, with all the positive assessment, there is something to work on.
The standard order pick-up point has fitting rooms, the staff is friendly and courteous and always helps to arrange a return of the product if it does not fit..
On January 1, the point is not working, there is no graffiti, nor any message about the resumption of work. Only the standard daily from 10.00 to 22.00.
A lot of people, stuffy, somehow the program did not work, they could not issue an order…
And so everything is fine, 2 fitting rooms, the staff left only positive / neutral emotions)
It seems to be an ordinary pick-up point. One day I came, they had a half-hour break. After the time has elapsed, they did not open, but that's okay, if they are delayed, something does not work, so come out, tell them that we can't yet or we will open in an hour, but no, they will sit there, not answer. In general, I came at 12:30, and they opened only at +- 14:00.
For 6 days, the goods are in boxes at the pick-up point, it is impossible to receive them. The employees of the pick-up point do not accept the goods. On Sunday, the workers did not come to work at all. A madam from Russia was sitting, she came to help. But her pride does not allow her to accept the goods. I only gave out long-accepted goods if someone came
Break from 12:30 to 13:30. The time is 13:51. There are people in the room. We are happy to teach. No one opens it. They don't say anything. Disgusting workers.