terrible attitude towards customers. Couriers don't feel like they're working at all. We did not wait for delivery of 2 large-sized goods by courier, we came to pick them up from another city ourselves, we waited 20 minutes while the employee was in the warehouse, when he came out he said that the working day was over!!! Deliver the goods on time, rather than waiting for their shelf life to expire!
Well-chosen, always pleasant and positive, cultured staff. The pick-up point itself is located in a convenient location, and the area of the room allows you to try on the received goods and turn around with boxes
They do not think about customers at all, after the renovation, it became terrible here, the number of fitting rooms was reduced, there are no benches where to view the goods, the staff tries, but there are no conditions for receiving.
The staff often changes, often allows themselves to be rude and rude. In particular, on 12/24/2023, I was handed a badly damaged box with an order and told that it was not them. Although I saw perfectly well how they handled the goods carelessly. A terrible pick-up point. I recommend ordering for others.
The service is at a height, communication is at a height, it's nice to visit this place., and make orders more
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Екатерина Иванова
Level 3 Local Expert
October 12, 2024
I like the staff. But! The area of the room was reduced. It's usually the turn to receive the product and now it's the turn to try it on. Three fitting rooms are not enough. And if you measure clothes, shoes, then they breathe down your neck. But it was so good.
Everything is fine for the time being, until you encounter rudeness and rudeness. In short, I ordered a T-shirt with a print, it came, the size is 4 more. Refusal is paid, a quarter of the amount (cheating out of the blue) I asked the girl a couple of questions about the size and how to solve the issue about the exchanges, to which there was a rude answer, like don't shout here, you don't like it for the first time, refuse (but nothing that the refusal is paid and I didn't shout). Naturally, I refused by 4 sizes, this is too much. The money was withdrawn. Then I wrote a review to the valdberis store about the quality of services (silence), then I wrote questions to the Seller about the size (I already thought maybe my joint was wrong) But no, that's right. I'm writing (Why is that ??!??). There was silence in response, the comment was not published either there or there. Good luck to everyone.
I'm just impressed.
It's just the worst online store I've ever met.
It's a pity that you can put one star, not minus five.
You order one product, another one arrives. There are a lot of reviews on this topic, but there is no one to track them.
Even from the person issuing the tavar, I did not get a clear answer.
The bottom, not the store.
The worst Internet platform. I made an order for children's rubber boots, the wrong ones came. The person on the issue began to resent the fact that I was not happy with it.
You need to pay the money in advance, the product does not arrive the same as it was ordered, there is no guarantee that when you re-order, those that you order will arrive.
I don't recommend it
Who can tell you how to get through to this pick-up point? The order was placed on 2.07, as of today (06.07) nothing has been heard about the order! But I need it urgently! Where is the courier???