Rudeness,rudeness, they came, said let's have lunch faster, calmly said that there was no lunch according to the schedule, in response, they answered rudely according to the schedule no, but there was lunch for 75 minutes, she started checking the goods, again rudely, let's check it faster, otherwise lunch. I understand everything, we are all people, but you have a client, and there is no lunch schedule, then please do not be rude, as a result, I checked the product poorly, but it turned out to be defective, which cannot be returned. all this happened on 1.03.25. and even when I started punching the product, I started saying there was no product, I was calm, but I replied that the product had arrived yesterday.to which she pretended that she was punching the scanner again, but like it wasn't read, only after she realized that I wasn't leaving, the product was found, then only my daughter told me, who was with me, that she just didn't click on the scanner, a question for the manager, if there is lunch, enter it in I'm not the first to encounter such a problem when it's closed or lunch is being served.And I want to wish my partner to be friendly and do his job efficiently since I chose such a job.
It is closed at 19:10. And for a break, about which there is not even any information. There are no signs to the logical question where the information is the answer. This is the second time I've come across this at this point and it's always the same employee. For some reason, there is no break with another employee
I have never seen such rudeness before. On 10/29/2024, I came to this pick-up point for my purchases. Employee Anastasia was already out of sorts. I was rude to the customers who were before me. And then it was my turn. When issuing my order, she started throwing it at me, which is why she received my indignation. Naturally, she didn't like it and started swearing. When I told her that we were writing off all the goods and needed a package, Anastasia did not give up, she began to be sarcastic and did not give me a package. When I asked on what basis I was denied the package, she threw it at me.
Anastasia's employee needs to learn how to behave with customers, as well as politeness and attentiveness. And at the moment, she needs to be isolated from society. It seems that everyone came to her today and borrowed the goods.
How much can you tolerate rudeness from Anastasia! You need to look for people like her, it's because of her that you ruin your rating! People don't want to come to you because of her!
The pick-up point itself is normal. But the employee is just a tinker. He may refuse to punch orders, that is, to do his job. And say, "Come back tomorrow when my partner is here." Thank you))