Today I came to return the product (on the 2nd day after receiving it), I ran into some new employee at this point, I had never seen her there before, and with so many incomprehensible claims to the returned product: they were jeans, I tried them on again from home and decided to return them, i.e. I didn't wear them at all, they were tagged, but the employee began to say that they had wool on them, which means they are not new, that there are threads in the seams that are not marked in any way - as a result, she refused to accept and said make a request for a refund in the cabinet. If you order, it's better to choose another item or figure out if you need the product immediately on the spot, so that you don't have a headache later.
The PVZ employee does not communicate accurately at all and is not competent. I ordered a bottle for the bike. He warned me that if I opened it, I would have to pick it up. I referred to the printed rules. (All reluctantly and with pleasure). I read that the bottle does not fit into any category. I asked him to tell me.. He said something indistinct to me..
In general, I opened the box, after examining the bottle, I returned it and said that it did not fit. The guy said that since I unpacked it, I had to pick it up. I objected. He showed the rules for returning from the phone. Is it natural that the situation does not fit under one point? Then he asks, "the package is not damaged." I answer him - "no." He's "all clear, see you later." He smiles, turns around and leaves. Kindergarten.. )
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Местный эксперт
Level 24 Local Expert
May 22
The usual pick-up point. There may be questions about parking nearby during the day.
It's very convenient for me: the office is nearby. We order often. There are no queues at all. It works from 10 and it's not very convenient - I would like to start from 9
I liked everything.
Convenient location, few people, specialists do everything quickly and clearly.
I had a refund, the money was returned quickly.
I'm happy.