I rarely write reviews, but the abundance of negative comments requires an honest balance. The department is really overloaded and does not work quickly, but the staff that I came across is very friendly and professional. We tried to help, to sort out the problem, and they respond to smiles with smiles. People, be kind. And in order not to waste time waiting, you need to use the appointment application, and then come to the time, the ticket is issued with "0 people in front of you". The only thing to keep in mind is that half an hour before the official closing, the department stops letting people in.
Convenient branch, works according to the schedule from Yandex. There is air conditioning and an electronic queue. The polite and attentive staff solved my question very quickly and professionally.
The queue is like a polyclinic, people stand behind each other (not on coupons) and sit down with the managers on "who is faster". At the same time, the coupon system works, but they hardly call anyone.
It is indicated that the branch is open until 17:30. I arrived at 17:02 and was asked to leave the department, as it is closed. If your department is open until 17:00, then don't mess with people's heads and fix your working hours here, I spent a lot of time to get to you, but I was kicked out
The snails will go around the entire equator faster than this queue reaches you. And so it is in all branches. Hire 5 more people as employees so as not to make people nervous
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Михаил Адамов
Level 3 Local Expert
May 11, 2023
Many thanks to the staff. We quickly arranged everything we needed