I took out a loan three years ago, paid for it in a year, drove up, closed the loan and checked if there was any debt. In 2023, they told me everything was fine, thank you, the loan was closed. In 2025, two years later, they say you need to drive up, you have an overpayment on the loan!!!!! If I owed money to the bank, I would have already been given a percentage penalty. And they remembered only two days later!!! Of the year!!! And when you closed the loan, why didn't you tell me? I came for my money two years later, even if they apologized, and the queue passed by three times before they reached me, all the people changed lines several times, probably they were sitting to open a loan. There are a lot of three points for such an attitude.