Thank you so much for the smooth operation and fast delivery of the order. Special thanks to the boys: Damir Zhanibekov and Serik Zhienbaev, for their impeccable service and courtesy. Please mark these employees somehow.
They don't bring water on the appointed day, I've been waiting for a week for the water to be delivered. At the same time, if they cannot deliver, they are not warned, and they do not call to set another date. It is constantly necessary to call them, and even if they say that water will be delivered for sure today, it is not a fact at all. An absolutely unreliable company that doesn't care about its customers. We will definitely not use their services anymore.
The mother-in-law drinks this water with pleasure and praises the taste of the water. She constantly orders their water over the phone. You need to order two 19-liter buckets with their water. Unfortunately, you can't order less than two. Usually their water is delivered on the same day or the next.
Samal water, as for me, is the best water, both in the office and at home I order it, there are problems with delivery, but we have such traffic jams, so I treat it with understanding
Samal water is the worst delivery that can be. we are waiting for their water for the 3rd day and this is the 5th time in a row. All the time there are some reasons and promises and you sit at home forever, and when to work to pay for this water???
In general, I do not recommend switching to another supplier myself
Utter disappointment in the service. I haven't been able to order water for the third day. No phone is answering, I can't really explain anything on Instagram, they don't call back from the site and they don't bring water. Consider that you have lost a potential client, and I will also make it public to all my friends so that they do not contact you. So your level has dropped…
Of course, I was left in deep shock by the service of this company!!! Managers don't know their product at all! The elementary question of what degree of water purification could not be answered at all, in response I heard a long pause and silence!!! 2 out of 10
The water tastes normal, but when replaced, defective bottles with holes are often brought. The price is above average, you can find cheaper prices. There are advantages, they deliver quickly.
We bought water from them last year, it turned out that the bottles were not the same, we will not change them! The employee Dmitry came out, started being rude, exasperated, I would have understood if he had talked like a human being, there was too much of a fee. Thanks to the guy, I don't know his name, I exchanged one bottle, but the situation is of course terrible.
we have been using Samal for the second year, the delivery is fast, the water is delicious and most importantly does not leave precipitation on the kettle.
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G
G I
Level 8 Local Expert
August 16, 2024
An incomprehensible store, the prices are not like on the website, but more expensive.
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Lighting Design
Level 8 Local Expert
August 6, 2022
There is no place to park the car when you pick up the water by pickup. And it's not convenient to park further away, and then drag the bottles to the car. Everything else is fine