An average hotel, an acceptable location for those who plan to go to the expo in Bakshasaray. The noise from karaoke and so on, as other commentators wrote, was not heard, everything is fine. The breakfast food is so-so, not satisfying. The reason for the low rating is the staff, when leaving the room in the morning, they specially left the "request to remove the room" table, by the time they arrived, the table was removed and put inside the room, but the room itself was not cleaned! When contacting the administration at the reception, they said that we had put up a "do not disturb" sign. But then the question is why did the cleaner then take the sign and go into the room, even if it were so, you could see that there was no one in the room and you could clean up at least to do the initial cleaning! Because of this, my partner and I had an internal conflict with each other, which left a negative relationship during the entire expo (4 days) because the administration exposed us as liars, and in my opinion it was based on national hatred. I give 2 points, one point only because of the location. p.s. We are from friendly Uzbekistan, we are adequate, decent and civilized people ourselves, we talked to everyone respectfully and respectfully. If this is the attitude towards all the neighbors, then it's just outrageous!!!
I stayed for 1 day, I liked the hotel, I had a room without a window at a reasonable price. But in general, by the usual standards: a large bed, good linen, shampoo / shower gel in the bathroom, hairdryer. Breakfast was not included and there was no place to eat it, only to order it in the room.
I liked the hotel, I'll come back.
There is no hot water, barely warm after a 20-minute descent. There is no elevator, I had to drag my luggage suitcase up the stairs to the 4th floor, it was a mess. No breakfast is included, in short it's terrible! 2 stars only for timely cleaning
We are guests and the Vivaldi Hotel is really hospitable. We ordered 3 rooms for our delegation, 2 single rooms and one room for two (twin). Everything is just great. We will often come to the city of Almaty and definitely this hotel will be the choice for accommodation. Thanks to all the staff of the hotel for such a warm welcome and support. Everything is at a high level!
An excellent hotel! The rooms are not cleaned, everything is clean, it smells nice, there is a hall on the second floor for smoking. 21,000 tenge per day and 10,000 deposit, it includes what is in the room in the refrigerator, beer, juices, chips, etc., if not used, they will be returned. The staff is polite and well-mannered. In general, a good hotel! You won't regret it. There is a barbecue next to the rooms, to eat, to drink, a nice and clean place. The topic in one word.
The price/quality is probably the best in the city. The rooms are a little tired, the service is unobtrusive, but other options are unreasonably more expensive with the same disadvantages.
Good mattresses, it will be quite possible to relax if the trip is business.
There is a great cafe downstairs, shops nearby.
I fell for the rating. Terrible hotel. The numbers are dead. You can see it in the photo. The shower is leaking, the sewer is not working properly. There is no hood at all. The tables are old and scratched. There are no bathrobes. Breakfast is only in the room and does not taste very good, the price is 2000 tenge. By the way, there is no elevator.
They took a deposit of $ 100 in a new bill, returned the old one. They refused my requests to change and return a new one to me. Karaoke at night. In the afternoon, renovation on the ground floor. The furniture is tired. The location is good, the breakfast is delicious, but the other disadvantages cover everything.
The rooms are spacious and clean, but the furniture is already shabby and UnionPay cards are not accepted. There is no elevator.
The staff is polite.
Breakfast was not included in the price, so I can't say anything.
I liked everything, if not counting the fact that when we moved in, we did not manage to move into one of the two reserved rooms at once. One room was not ready due to the fact that the door did not open. The next day, everything was allowed and settled in nice rooms with windows. Yes, of course economy is not very windowless. I liked the fact that next to the exhibition complex, walking is wonderful. I liked the kebab shop nearby. It's all good. Everything and consumables give a toothbrush and others. There are two double beds. Great.
The most disgusting place. I really regretted checking in. Breakfast is not included in the room rate, it is delivered late. The service is basically normal, but the rooms are shabby. It smells like sewage. I do not recommend it.
In general, everything is good, both the service and the service. But paying attention to the little things, there is a lot to grow. The picture is very presentable, in fact everything is much simpler.
An excellent and not too expensive hotel. The service is very good, the staff is responsive. Sometimes they do not clean well and there are rooms without windows. Ask at the reception for a room with a window (required).
Terrible numbers. The dampness stinks. It's cold, even if they give you something there for heating. You cannot turn on the air conditioner for heating. The showers are shaky, the whole room is then in the water and the toilet, the shower rod is cracked (all this can be fixed in 20 minutes), but the damage was refused. Next, room cleaning is a failure. The hair on the floor stretches for km, they change the bed yes, but it's in black Hair (I'm blonde). When highlighting individual problems.... I DO NOT ADVISE!!!
An awesome night disco, with a hookah bar, works around the clock, there is a hotel on the upper floors, everything is new, the staff is normal, the prices are ridiculous.
We booked by phone without prepayment, and the reservation was saved upon arrival.
We checked in, everything is very clean, the staff is responsive!
I recommend it!
Overall a normal hotel. The room was given without a window, at the entrance you need to leave a deposit in the region of 2000 rubles or 10000 tenge (there is a bar in the room). The room is clean, there is a kettle.
Terrible hotel. At first, they did not find the reservation, then the shower broke down, they did not fix it, they only said they would do it. When booking, they asked if it was possible to make documents for a Russian legal entity, they said that it was possible. As a result, it turned out that documents are not made at all for foreign persons. At the time of eviction, they wanted to give checks only for half of the stay, they were looking for a check for a very long time. At the reception, one of the two girls is very incompetent.
Avoid it
it's expensive +% for the nation % 50% deposit, there is a banquet hall downstairs and buzzing in the middle of the night
from the advantages of a huge bed and a hard mattress
It's a good place, it keeps pleasant memories. The price is of course a little overpriced, but as in any karaoke. The review is about karaoke. They finished the songs late, not all new tracks are available. In general, it's not bad. The toilet is very beautiful. The staff is friendly.