Let's be honest, no one in their right mind from minor inconveniences will look for an office on the maps and write an angry review with the 1st star. I was really annoyed by the desk, and after looking at the number of similar reviews, I realized that it wasn't just me... although there is a "paradise" carrier on the website) I hasten to disappoint— NO! I don't want to be rude and call it a "dumpster", so there will be a farce!
I found it on the website of this carrier, as it was necessary to go urgently, I booked a minibus, I liked the description of the services provided and the photos
of the cars. 12.07
my short trip took place, to
I didn't go with them to St. Petersburg, and so in
order. Everything was nice when communicating,
no one warned about the transfer to
Mogilev, I had a departure from Bobruisk.
Just before the trip, I received an SMS and they
informed me about the transfer without delay and with
car numbers. I arrived at
the bus station, I'm waiting, the time has come,
there is no minibus and then the car
was changed, get into another one, called
the number and color, saying that the car was on
the right platform, but it wasn't there,
I had to go look for it with a suitcase, but that's
okay, I wasn't far away. Upon boarding
, I asked the driver to put the luggage,
I received a wonderful answer, it's open,
we went with my sister to put it, after long
attempts and another request for help,
the driver got out and opened the second door ,
Hooray for the suitcase. The mood was already
spoiled, but it was the little things like
it turned out that the air conditioner was not working,
the driver casually left - and that it was only 1.5 hours to drive here. We drove for 2 hours like in a bathhouse, all our clothes stuck. They dropped us off in Mogilev, but there was no minibus to St. Petersburg, we had to wait. Soon we waited, the driver got out, started fussing, some issues to solve our own, we waited patiently and then boarding began, I was standing at the front doors with a suitcase, it was falling and I couldn't leave it, and then the last drop of my patience was, I ask the driver to put the suitcase in the luggage compartment, to which I get an answer - who are you anyway, I don't know you and I won't put anything on. I turned around and left, saying that I would not go with such a carrier and was tired of rudeness. I got there by train, fortunately there was a train in an hour and there were places. Avoid this carrier, the cars do not correspond at all to those stated on the website. There is no WiFi at all.
We were traveling from St. Petersburg to Minsk. 5 hours before departure, we received an SMS that we would have a minibus instead of a bus. An ordinary minibus, where there are no designated places, there is no Wi-Fi. So we also find out that we will go through Vitebsk, Orsha and with a transfer to Mogilev. And it's not an option that we get to Minsk at the appointed time.
Disgusting office!! I do not recommend it to anyone!! It's a complete mess. No designated places, no normal luggage compartment. Everyone rides like on a Vietnamese train. A transfer to Mogilev is a separate topic. When people are confused and trying to put everyone on another transport somehow with nerves, scandals. I'm thinking of contacting the Ministry of Transport, commercial services, etc. Let them check for a prof.fitness!
A disgusting carrier. The route from St. Petersburg to Minsk. There is NO declared AIR CONDITIONER (the heat is + 30, there is nothing to breathe) when asked about the air conditioner, the driver pointed to the hatch, which also cannot be opened, since it blows very much to the passengers sitting under it. They are allowed to book seats for those who sit only closer to the end of the route, and when asked to transfer to reserved seats closer to the driver, who are traveling at least with the window open, they dissatisfied agreed as an exception.
You can't charge the devices, only the USB driver. Wi-Fi is not catching. There is little space, it is also problematic to leave bags inside the cabin. Given all these nuances, it is unclear what causes such a level of long-distance transportation, the price, as for a comfortable bus, for lack of seats, we have to order here, but the conditions are a nightmare.
I have been using the services of this company for many years. Minibuses are clean and well maintained!! The drivers are friendly and know their business very well!! So I'm happy with everything!! I recommend it!!
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Оксана
Level 5 Local Expert
August 22, 2022
I have been traveling for two years every month on the St. Petersburg-Vitebsk route with different carriers, so I can compare! With different ones because I monitor the prices before each trip. When this carrier is significantly lower than the others, minor remarks mean nothing. I can only note that one of the drivers has too loud and annoying music. Everything else is fine! The situation in transport depends on occupancy - go Mon, Tue, Wed - it will be much calmer! Thanks to Vitexpress for the opportunity of a budget trip!
If you somehow managed to book tickets for this carrier, then hand them back as soon as possible. Flight Moscow-Bobruisk 22.00 from 17.08 to 8.55 18.08. It's okay to travel an impressive amount of time. But, this is not a bus, but a minibus. No place, no air conditioning. And without open windows. I thought I was going to suffocate on the last seat. Thanks to the driver, he let me go ahead in the middle of the way. When we reached Mogilev, we were transferred to a minibus that runs around the city, although I have not seen such terrible ones in the city for a long time. Then we drove around Mogilev for 50 minutes collecting passengers. At the same time, everyone was traveling from Moscow and St. Petersburg. The bags were almost on top of my head. I do not know why the carrier does not warn about such nuances. We're just tired and exhausted from this trip.
The worst carrier on the Mogilev-Minsk route. Minibuses are constantly 10 minutes or more late. The minibuses themselves are old and uncomfortable, sometimes the minibuses smell of gas. Drivers don't give a damn about work and are sometimes rude to passengers. I highly recommend it, use it only if there are no options at all.
Flight Moscow-Minsk, cost 2500 RUB (~95 BYN). I thought that the high price was due to comfortable places and high quality of service, but no.
There is no place for luggage in the minibus (some bags are in the aisle), people with fumes are allowed in. My knees rest against the seat next to me (I am 163 cm tall). 2 transfers, which the dispatcher decided to withhold information about. And, as a result, a sleepless night. There is not a single gas station stop on the territory of the Republic of Belarus, only a paid toilet after a transfer in Mogilev. That is, if you run out of water, or if you want coffee or food, you will have to wait until you get home, as was the case in my case. Loud music during the trip (and it's night and early morning). Drivers are inadequate: boorish behavior, rudeness and raising the tone of voice, if you suddenly decide to ask them something. Without shame and conscience, they offered to go to the toilet in Mogilev itself "in the bushes". Carelessness with luggage.
I have no complaints about the driver who drove us through the territory of the Russian Federation.
I was traveling today by Vitexpress Moscow-Minsk. It was one of the worst trips of my life - two transfers (at the border and in Mogilev). We were taken on minibuses, which are designed for short tourist trips - there is no normal place for luggage, most of the bags were in the cabin, there was very little space and the bus was completely packed. At each stop, accordingly, the bags were pulled out of the aisle and then put back into the aisle.
Things were falling from the upper shelves, so they were also put in the aisle.
There was a minibus with a smaller one from the border! the number of seats, before Orsha, four people were standing, two were sitting on the floor on bags! The second minibus itself smoked exhaust into the cabin, so I was even glad of the second transfer.
To a neighbor who was outraged by the conditions in the second mic, the driver (apparently accidentally, but still) broke a suitcase during unloading, yelled at each other - they didn't break their face, and that's good. They were rude to each other, so the claim to the driver himself is only in accuracy.
By the way, the 3rd minibus (from Mogilev to Minsk), although it gathered people all over Mogilev, was comfortable, not smelly, and people were traveling without a lot of things, so there was enough space there.
We were dropped off at the "bus station" in Minsk on the way, we still had to walk to it with bags. 150-200 meters, but again! Where does this price come from (2500)?! I do not advise anyone!!!
Choose normal carriers, it turns out that direct large buses are cheaper, faster and more convenient.
To one of today's passengers, who tried to defend the position, they say, "we got there and thank God, the country is like this," I wish next time to go on trucks in the back with transfers and for 5000.
Avoid Vitexpress. Well, maybe it will be OK only from Mogilev to Minsk.
I give 2 stars, because the drivers tried hard, and the company is nonsense.
I drive with this company all the time, neat drivers, there is a place in the trunk,there are enough sanitary stops, I got there clearly without problems and questions from Moscow, thank you, I give 5 points