Excellent residential apartments! Cozy and clean accommodation, spacious rooms with modern design. Great location, close to all amenities. Friendly staff and excellent service. I highly recommend it for a comfortable stay.
I liked everything about the company: the design, the interior, the fact that there is everything you need, everything is clean and tidy! We were provided with dishes, bathroom, toilet, towels. We stayed for two days. The company was chosen because the event was nearby and it was convenient to stay.
It was necessary to stay with a guest of the city, we were delighted with the apartment itself, contactless check-in, communication with managers) the apartments are very clean, there is everything you need, appliances, dishes, bed linen, etc.) the choice is large.
I really like this apartment, it is very important for me that everything is bright and clean!
This apartment is suitable for body and soul, always cozy, clean smell and everything is tidy!
Thank you, I will definitely visit you again.
. We were satisfied with the quality of service, very competent managers. The apartment is comfortable, clean and cozy. I was pleased with the availability of new household appliances in the apartment.
We were passing through, just for a day. The apartments are not bad, the interior is interesting. A cool window sill to sit on I liked the contactless check-in, a big plus, it's very convenient. The apartment was tidy, clean linen, lots of towels.
Everything is absolutely consistent with the photos.
Very clean! Very cozy! And the warmth. We arrived late in the evening, checked in without any problems. Clear instructions on contactless check-in were sent. I really liked everything! If I'm still in town, I'll definitely stay more!!
I would like to share my opinion about the apartment. It's a very stylish and cozy place. We liked everything. The apartment is clean, no foreign odors. We checked in late at night, so we appreciated the advantage of remote check-in. We wish success and prosperity to your company.
Pleasant service. Managers provide the necessary advice and support. They are always polite and in a good mood. I am very glad to receive you. I sincerely recommend it!
I rented an apartment for a few days. She turned out to be big and beautiful. It was a cozy price, As far as I was concerned, For such an apartment. It's so beautiful, I wish I could stay there. I liked everything, everything was clean. I advise everyone.
Excellent repair, everything you need for life is there!! The managers, if necessary, always provided support and resolved any issues that arose! Thank you for a wonderful weekend!
The most competent and responsible service in the city. I'm contacting you for the 3rd time and for the third time everything is at its best! thank you! Great respect to all the guys!
We were satisfied))) The apartment literally has everything for a comfortable stay, separately pleased with a large TV and branded bathrobes) Everything is clean and cozy, thoughtful and maximally prepared for the guests' stay) I also liked the location: in the city center, near cafes and shops.
We will come back again and recommend it to our friends!)
We rented a Cinema apartment from you the other day, and we were surprised that the photos correspond to reality.
The apartment was clean and cozy, with a design and a beautiful renovation, thank you!!!!
Everything is absolutely consistent with the photos. Very clean! Very cozy! And the warmth. We arrived late in the evening, checked in without any problems.
The apartment does not match the description. Except for the location. Saving on everything absolutely. It's very dirty and squalid. There are no basic necessary items. The shower is broken, washing is a problem. And the shower stall itself is like a dumpster. There is no closet where you can hang things, respectively, hangers too. There is a gas stove in the kitchen, but no matches. And if you want to cook something, you just can't turn the gas key.
Clean and cozy apartment. Contactless check-in. There is everything you need for a comfortable stay. And another nice bonus, there is a projector in the apartment, watching movies on it is much more atmospheric and cooler than on a TV. We will definitely come back again!
The expectation and reality absolutely do not correspond. It's very dirty, just disgusting. It's good that we were in the car and had dishes and bed linen with us. Wi-Fi is declared, as a result there is no Wi-Fi, the TV is only 1 channel. Tap water drop by drop. The refrigerator is buzzing like a steam locomotive throughout the apartment. We had to stop because it was late enough and we didn't have the time and energy to look for something decent. Definitely, we will never contact this agency again. I attach a photo of expectation and reality
The loft-style apartments left an incredible impression on me. The perfect combination of modernity and industrial design creates a unique atmosphere. The equipment, including a washing machine, iron and kitchen utensils, provide complete comfort. The staff is attentive and hospitable, always ready to help with any questions. I especially liked the possibility of remote check-in. This is really a great place for those who appreciate comfort and style.
We stayed in many cities in apartments, these are the first who disappointed us (no service for such money, the projector did not work, there is no hair dryer
We stayed in branded apartments from the Vita Haus company. We were satisfied with the quality of service, very competent managers. The apartment is comfortable, clean and cozy. I was pleased with the presence of new household appliances in the apartment.
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Show business's response
Альбинка
Level 2 Local Expert
March 23
Convenient location, friendly staff, everything in the apartment is clean and compact, nothing superfluous, I liked everything! Thank you, we will contact you again!
We rented a Cinema apartment from you the other day, we were surprised that the photos correspond to reality. The apartment was clean and cozy, with a design and beautiful renovation. I was especially pleased with the movie projector - it was a real movie at home, I recommend it)
Cozy apartment in the city center. Everything is clean, well prepared for check-in, special thanks for that. Very high-quality service, detailed information and a quick response from the manager. Recommend 👍🏼
Everything is absolutely consistent with the photos. Very clean! Very cozy! And warm. We arrived late in the evening, checked in without any problems. Clear instructions on contactless check-in were sent. I liked everything very much! If I'm in Petropavlovsk again, I'll come back here!
I would like to express my deep gratitude to the VitaHaus Apartment Bureau for the incredible stay in their apartments. In every detail, there is concern for the comfort and coziness of the guests. The apartment provided me with the most comfortable space, where every room is thought out to the smallest detail.
I especially liked the atmosphere and the style of the decor. Upholstered furniture, high-quality lighting, and a well-equipped kitchen create an atmosphere in which it is pleasant to spend time. All the household amenities were at hand, and I felt at home.
Good evening! I want to share my pleasant impressions of the apartment I rented for a day. When I looked at the photos of the apartment and the detailed description on the website, I really liked this option, although even then I did not expect that everything would actually turn out to be even better than in the photos. I needed a studio apartment in order to spend the night here, as there were no tickets for the evening train. In principle, I was ready for this, so I provided in advance the opportunity to stay for a day in a rented apartment. Well, what can I tell you about this wonderful apartment? :) It is unlikely that anyone will be surprised by the presence of a wide double bed, a TV and kitchen appliances. But here, all these appliances and pieces of furniture were just in perfect condition, as if they were brand new. Free Wi-Fi and air conditioning were an additional reason for my joy. I would like to express special gratitude to the owners of the apartment for their impeccable cleanliness. I was completely satisfied with the service, if necessary, I will use the daily rent again.
In general, the daily apartment rental company made an impression of reliable and high-quality service. I am happy to recommend it to anyone who is looking for a comfortable and carefree accommodation in the city of Petropavlovsk. Thanks)
Psychological comfort comes first. The rooms are very nice and clean, the design is very comfortable, the reception staff is also excellent and the room service is very fast
Booked an apartment with my wife at your agency. The romantic evening was a success, thanks for the polite service, the apartment was picked up quickly, the quality is top. The best in the city.
I booked an apartment for a month. It got better that the staff is very responsive. Any of my questions were answered quickly, and all requests were fulfilled promptly. Thank you
I stayed in the apartments of the Vita Haus company, everything was at the highest level, the rooms are very cozy, beautiful and clean. I want to express my gratitude to your company
We often come to visit relatives. In order not to cause discomfort, we always rent a separate apartment. And always through this agency. It is convenient that there is remote check-in and payment by cards of any bank.
Booked a room for two. The staff is polite, will solve any of your problems, the rooms are cozy and clean, there were no unpleasant surprises. In general, I highly recommend it
For the first time in my life I had to rent an apartment, as it turns out that hotels in Petropavlovsk are rare, I called everything-everywhere is occupied. And there are few of them. I went to Booking.com I saw an ad with a beautiful Loft-style apartment, it suited us quite well. We booked, indicated the time at 16.00, and received confirmation of the reservation. After a while, a message arrives that the apartment is occupied and they can offer another one. How is this even possible? Or is it such a lure? Well, we agreed to another apartment, there's nowhere to go. And it turned out that these are apartments from this agency. As a result, on Booking.com this organization indicated that it was not they who refused us accommodation in the apartment we had booked, but we did not stop by. What was it for? Why all of a sudden? Why do I need such a reputation for booking if they are blatantly lying, putting up apartments that they are not going to rent? And then they make customers unscrupulous tenants.
As for the apartment, which was then offered to us: I think the price is too high. Yes, the apartment is clean, but the bed, towels are pretty old, the dishes are about nothing. There was only one set of bedding, although we indicated at the time of booking that we needed 2 beds. Price 20900 - studio apartment. We rented a much better hotel with breakfast in Nur Sultan for such a price. And in Almaty too.
I wouldn't have written a negative review if I hadn't seen such brazen behavior on Booking.com .
We are contacting you for the second time. There won't be any problems. Friendly staff, select apartments according to the client's requests. We will be back in Petropavlovsk and we will definitely come to you!!!