We are in Nha Trang for the 3rd time. And for the first time we decided to book a 5-star hotel. Before that, there were 4. Virgo only outwardly pulls in 5 stars. For those who know what a good hotel is, no matter how many stars he wrote himself, Virgo will not like it right away. Let's take it in order. The devil, as usual, is in the details. Virgo is on the 3rd or even on the 4th line from the sea. But its height is captivating. 40 floors. It seems that from a height there will be the most excellent views. So the hotel is here only up to the 27th floor, and then the apartments. We asked to be accommodated higher up. They smilingly put us on the 19th floor. And others on the 23rd, 25th and even 27th. And that's after us. That is, there were numbers. To hell with this floor. 19 is also not bad, but the first impression of the staff is angry people, doing out of spite, not fulfilling requests, and I chose their hotel, overpaid for a star, their bosses earned on me, and I got such an attitude. I paid for 2 rooms, as the family is 4 people, and the tour operator had no options for such a family. just for two. I asked the staff to change 2 rooms to one. They have them. For parents and two children. They told me to resolve the issue with the tour operator, but he did not buy such rooms. That is, all requests are ignored. Am I some kind of stink? Second: cleanliness. She's not here. nowhere at all. We changed the first room for a reason ...... fungus in the bathroom, and on the sink, not even in the shower. and the smoky smell of the room. In the second room there is a yellow sink. The robes are stained. The belts on both robes are "framed". I can't find the right word, I had to come up with one. in short, the threads stick out. It's creepy. I won't touch them. The sofa in the room is stained. All fabrics are worn. Even in the lobby. And all the shiny interior details don't shine. They're covered in prints and streaks. I'll add a review tomorrow. About the first breakfast.
Great hotel. We rested for 2 weeks, cleaning every day, and hygiene supplies were also supplemented daily: toothpaste, toothbrush, comb. Daily change of linen and towels. There were a lot of unusual things to eat, but there were always dishes that were familiar to us. There was always a variety of fruits every day. We were just having breakfast. The staff speaks a little English. But, for my level, it was enough. Everyone is very friendly and helpful. I really liked the hotel, and the location and the indoor pool, from where you can admire the view for hours, which opens from a height. If I go to Vietnam again, I will definitely stay there.
In general, what can I say when it was probably a five-star hotel, now it is very shabby. There were strong threes with new repairs nearby, so it's better to pay attention to them next time.