Hello! We stayed at this hotel from 08.10 to 11.10.2024. Our check-in was in the evening. Parking is available next to the hotel and there is a free indoor parking, but it can sometimes be dirty. At the entrance, there is a reception on the right and a bar on the left, which is open until midnight. We were accommodated in room 520, located on the fifth floor. We went up in the elevator, there are 4 of them. We had a view of the neighboring building (I don't really know what kind of building it is) and from below we could see the pool where people were swimming. The room had 3 beds (2 single beds and one pull-out sofa),a TV, a bedside table above the TV, bedside tables near the beds, a desk and 2 closets. The bathroom had a toilet, a heated towel rail, a sink and the bathroom itself. Of the items in the room there were two books (in one you can order something from the restaurant, but the prices there are not cheap, and one book about the hotel itself), a phone on which you can provide a service (for example, iron the linen), a safe, cream, tea, coffee, cups, saucers, a kettle since the collapse of the USSR,metal spoons,and plastic cutlery (fork, spoon, knife). There was soap, shower gels, and a hair dryer in the bathroom. The room was nice, but I would like to have a view of the city from the window. You can either buy breakfast on arrival or go to the restaurant in the morning and buy breakfast. Breakfast costs 40 Belarusian rubles per person, of course it is expensive, I would like breakfast to be included in the booking price. The food is of average quality. The juices are good, the sweet products are also good, the scrambled eggs and other dishes were cold, but I think if you come at 7 a.m. then the dishes will still be warm, but you don't have to worry, breakfast is open from 7 to 11 a.m. In general, I recommend this hotel.
We lived for 3 days in a 4-bed room. Cozy, comfortable.
The location of the hotel is opposite a huge park, very cool view from the window!It's not clear why 4 stars: there is no iron in the room, there is on the floor, shared.
They gave 2 cards for 4 people, I asked the administrator to give at least one more - no, we won't give it, it's not allowed😂
Buffet is a separate conversation: 3 days for breakfast lunch and dinner ONLY SAUSAGES!!! Are you guys serious???!!!🤦♂️
Coffee in the bar is more expensive than at the airport, cognac 50 grams for the price of a whole bottle....
And for the rest, beautiful Marchioness, everything is fine. Everything is fine.
If you want to argue with me about the stars, go to the Attache hotel in Rostov-on-Don, on Sadovaya Street. There are really 4*, and here
are honest 3*
Yes, I forgot to say the TV in the room is useless: I don't want to watch 21 inches from a distance of 7 meters, and there are only 8 channels and they are very strange.....
The hotel left a generally positive impression. Excellent location, friendly staff and pleasant atmosphere.
However, the room was cool, especially in the evening, which caused some discomfort. The cleanliness in the room could have been better — there were minor flaws that spoil the overall impression. In addition, the delivery of water to the room took about an hour and a half, I had to call the reception twice.
The rest of the hotel is good, but there are points that need to be improved.
A luxury hotel, no more words are needed.
Good varied breakfast food, the restaurant is very bright and cozy.
The rooms are warm and comfortable. All hygiene products were available, and if something was needed, the staff would immediately add everything.
There is food in the Lobby bar. In the form of salads, sandwiches, and cakes.. What pleased us, after 23:00, we were able to eat))
We will definitely come back to you)
Thank you very much for the cleanliness, comfort) and your efforts))))
Great hotel. Good location. I liked everything: the service, the cozy lobby, a good breakfast, a comfortable room, high-quality cleaning, a wonderful spa complex. It is convenient to go to the pool in a bathrobe from the room. The only thing that surprised me was the non-working refrigerator in the room. They said at the reception that they simply did not have time to clean it and there was no provision for a refrigerator. And the customers whose rooms have a working refrigerator are just lucky))) Otherwise, everything was fine! I recommend the hotel.
A great hotel, the rooms are large, cozy, clean. The bed is comfortable. The bathroom has all the necessary hygiene supplies: a dental kit, shower gel, shampoo, body lotion, shower cap. The water pressure from the tap was excellent, but not from the shower head, it was weak. The breakfast is good, the choice of dishes is quite varied. The hotel staff is friendly.
A great hotel, it's a pity that we just stayed in it for a day. The girls at the reception arranged the check-in quickly. They are very friendly and always with a smile! The hotel itself is located in a convenient location: there is a public transport stop, a shopping center, a park, and the presidential palace nearby. We managed to check out the SPA center. Swimming pool, Jacuzzi, hammam and sauna. The pool has a comfortable depth and length. There is a hydro massage. You can relax on comfortable sun beds. The visit is free of charge. The breakfast is delicious and there is a large selection of dishes. Fresh fruits . In the coffee machine, you can make any coffee at your discretion. I really liked the freshest and most delicate eclairs! And the child checked out the tastiest cutlets! To be honest, all the food was delicious! Our room was on the 3rd floor with a view of the park. Clean, cozy. Mini fridge,tea and coffee set, drinking water. When we come to Minsk next time, we will stay only in this hotel!
It's a beautiful place. The rooms are great. The breakfasts are varied, and there are a lot of additional side dishes. The service and the atmosphere are without complaints. True, bathrobes and shoe spoons are provided on request, but this is written in the rules of accommodation. We got to the SPA on a day off, so it was crowded, but this is the only disadvantage.
It may be a little far from the center for someone, but we walked around Minsk from the railway station through the Upper Town and the island of tears on foot.
The rooms are good, very new. Bathrobes, towels, etc., all according to 4 stars. The breakfasts are well-chosen, there are no problems with the quantity. Daily cleaning, good. The car parking is large. The staff is polite. The SPA was not used. The location in the city is for those who drive their own car or use a taxi. Panoramic views.
We were from December 27 to December 30, in two restaurants of the hotel, there were daily corporate parties. From the view restaurant, the sound can be heard through 3 floors. At midnight, no one will ask the corporate party to become quieter for your sake, wait for the banquet to end. God forbid karaoke lovers won't be too fake...
One day, the cleaning was a big mistake, the maid did not want to remove the extra bed.
Great hotel. The room is large and spacious, everything has bathroom accessories, bathrobe, slippers, kettle, coffee tea, cream, sugar, water. The view from the 11th floor window is excellent. We celebrated New Year's Eve. There are signs if you need to get out. The staff is friendly, the SPA area is excellent, there is a hammam, sauna, Jacuzzi, swimming pool. There was a Christmas tree in the lobby, a buffet of photo zones, everything was like everywhere else abroad. I recommend it to the community. I wish I could be longer.But we had a New Year's holop tour of Europe, so to speak.
Guys, if you like my review and the pictures, I'm waiting for your reaction. Thank you.
This hotel is located on one of the avenues of Minsk opposite the Presidential Palace. The staff is friendly and does their job promptly.The lobby, the guest area is gorgeous. Everywhere is clean, comfortable, spacious and cozy rooms. In front of the hotel there is a huge forest park with a magnificent lake, around which there are walking paths with several alternative routes. Picnic areas are provided in several places.
The only thing, but, is that the food is a little scarce for a hotel of this rank , although the food zone is very large, spacious, well equipped. Despite this, you will still get a positive and good mood by staying at this hotel. Another important detail: do not confuse this hotel with the one next to it. The name is the same, but our hotel is a SPA , and the address is 59A
I thank the SPA area of the hotel for the opportunity to recover.
I like this place for its energy and simple, but high-quality filling of water procedures, with guns in the pool and a glass ceiling.
It is comfortable after a working day and it is good to relax after the gym in the hammam and swim.
The only thing that often bothers is that there are a lot of people, especially when there are big arrivals at the hotel.
Thank you, administrators, for your kindness and patience 😇
Olga Shona
Great hotel, stayed in it for over a week. The eighth floor offers a magnificent view of the city. You can walk to the center, there is everything for life nearby. I was pleased with the presence of a spa that was included in the price, went daily, but there are a lot of people on weekends. A separate respect to the hotel for the chic breakfast, you will find exactly your favorite dish on it, the abundance and quality of the products are on top. I recommend it to everyone!
We stayed at this hotel in early June 2024.
Positive:
Convenient location, close to the center, near a large park and a river. There is a pleasant promenade, convenient for evening walks.
The presence of a spa center with a nice swimming pool, which is included in the price. You can refresh yourself at the end of the day.
The condition of the rooms and common areas is four plus.
Minuses:
Room cleaning is minimal, often it's just changing towels and replenishing the water supply. I had to ask them to clean our room properly.
You need to ask for bathrobes at the reception.
Breakfast left a double impression. It was plentiful, more like lunch, but there were no fresh pastries, and the quality of some products leaves much to be desired. The eggs were obviously old with a strong smell. They may have been bought in bulk six months ago. When asked about the smell, they replied that they were not rotten and that was normal. The coffee machines are old and slow, coffee for three.
In general, we liked the hotel, as well as Minsk. Tighten up the breakfast and service a little, and there will be a solid five stars.
Great hotel. Good location. The SPA area is small but very pleasant. I liked everything. I would like a little variety of the buffet, but everything is delicious and fresh. The rooms are great, but the bathroom has a poorly made water barrier, after the shower there was water on the floor. There is wi-fi. Nice view from the windows. I liked everything!
Excellent SPA hotel. The rooms are clean and cozy. The room is warm. Cleaning was done once a day. The staff is polite. The breakfast is very varied and delicious. The hotel has a spa, treatments are included in the price. The hotel is located in a picturesque location on the riverbank near the historical center
I often visit this spa. For me, this is a place with a good price/quality ratio. A pool with 2 cannons, a cannon for legs and back, 2 Jacuzzis, a hammam, a sauna (not very large), an ice generator, there was a barrel of cold water, but it broke and has not yet been reinstalled. There are sun beds and free water from the boiler. It's clean enough. Sometimes locker codes fail and you need to call the administrator to open it)
Wonderful hotel, excellent service. The massage is great, the location is quite convenient. The room is clean, coffee and something stronger can be bought in the lobby. Four elevators, The room is quiet (if you do not open the windows to swing, then you can hear the noise of the highway)
I really liked the hotel itself. Nice, spacious, clean rooms. Very decent breakfasts. But the SPA causes a lot of complaints. A lot of visitors come from the street and no one controls the number of visitors and their behavior. Many people jump into the pool upside down, and everyone swims without hats, especially girls and women with their hair down. There is no supervision of the pool by the administration, but the pool is deep and children, including small ones, swim in it. I probably wouldn't go to a pool like this a second time.
The room is spacious, clean, and modern. I wanted to add more lighting in the room (it's a little dark for reading) and a small refrigerator (it's provided in the bar, of course), but it's not working, the staff doesn't know. I really liked the pool and its size, I enjoyed the opportunity to swim. The breakfasts are quite hearty, there is a choice. The staff is polite, we liked it here! I advise everyone who hasn't been here yet!
I chose this hotel mainly because of its proximity to the Minsk Hockey Arena. It's a brisk 40-minute walk away, or you can take a bus.
Advantages of the hotel:
-there is a swimming pool with a hammam and sauna
- I ordered a relaxing massage for myself and my child. The child liked everything very much, but I didn't really, because it was cold and uncomfortable in the office, there was no atmosphere of relaxation. I was also unpleasantly surprised by the fact that in practice the price turned out to be higher than on the website, tk additionally charges for oil and a disposable cap and panties. This is usually all included in the price.
-clean, spacious rooms, bathrobes, towels, bath accessories are all excellent, bottles of water in the room are replenished every day.
There are no special disadvantages, but I didn't like the lobby bar, it was cold, not cozy, and the cocktails weren't very good. And strangely enough, I didn't really like the breakfasts, I had to wait a long time for scrambled eggs and omelets. But the nuts with condensed milk were very tasty)))
Nevertheless, the staff is very polite, professional, friendly everywhere)
We will definitely come to you again! Thank you so much for your hospitality!
Great hotel, location is so-so. The rooms are large, comfortable, and have everything you need. Very comfortable bed, large bathroom. The breakfast is quite plentiful, but the quality of some dishes was unpleasantly impressed. I would replace the cook. Otherwise, the hotel was very pleased, including a good spa.
I really liked the hotel, the accessibility to the center, to the shopping center, to the bus stop... the breakfasts are good, there is a choice, the pool and hammam are offset, the rooms are clean, fresh, everything is in the room with slippers, bathrobe, soap products, I recommend visiting, checked in ahead of time without extra charges
We stayed for one night. In general, a good Hotel, but the price seemed a bit expensive in terms of price / quality. Of the advantages: 1) clean spacious room, comfortable beds 2) private parking. Of the cons: 1) I did not like the SPA, the hammam did not work, the steam room is small, there are a lot of people in the pool 2) the restaurant is already closed at 21:30, although the reception said that the restaurant is open until 22:00 3) sooo slow Internet. Breakfast is included in the room rate, but we did not go, because we preferred to have breakfast in the center.
Excellent hotel with excellent service. Clean and spacious rooms, snow-white linen, kettle, water, tea, coffee, refrigerator in the room. Guests have free access to the spa center. Breakfast buffet with lots of dishes
Not bad. The spacious rooms are standard. It was comfortable to sleep. Breakfast is quite enough. The pool smells strongly of chlorine, but this is, of course, the trouble with most hotels with pools. Well, but, probably, everything is well disinfected)). In general, the pool is nothing, but the locker room is old. Good coffee in the lobby. It seems like everything is not bad, in general, but it doesn't feel like 4 stars, vibe. Some kind of renovation wouldn't hurt.)
A good hotel, excellent location, normal breakfasts, but customer orientation is worth a boost! If the cost per day was 3-5 thousand rubles, then OK, but for 15, you can at least clean the room!! the maid (there are no complaints about them, lovely and responsive girls, a question to the manager about the organization of the process) came at 9.30 am - without knocking, of course, apologized and left, but the child woke up ((we were not in the room from 11.00 to 15.00, at 15.30 there was another attempt, but I already asked to remove it in half an hour, apparently postponed until tomorrow! We returned at 21.00, I was very surprised!! It did not even occur to me to inform the reception about the need for cleaning, we did not come to the sanatorium for a free ticket, you can probably control before closing the shift!?
There is a hair dryer in the room, but it is extremely inconvenient, I asked several times at the reception (personally and by phone) to bring a normal hair dryer, so no one and he did not come and did not bring anything (( therefore, if you plan to do styling or dry the child's head, take it with you!
The restaurant in the hotel is open until 22, the kitchen until 21, they also do not warn about this in advance, as well as about closing for special service! It was not possible to eat at the hotel for three days.
The spa area is more or less, without frills, noisy, saunas are good, but if you suddenly forgot towels from the room, then others will not be given to you, be kind enough to return to the room, take your own! And in the morning we couldn't find a maid to change to clean ones! It is better to visit the spa during the daytime, in the evening there are crowds of people, because the spa is available for a fee for everyone. It is also not particularly pleasant, neither did they come to the public bathhouse to relax. The lifeguard on duty was not seen during the day, in the evening there was a young man sitting at the bar, his functionality remained unclear.
In general, I can recommend the hotel to those who do not expect premium service
Hotel ****, good location, several bus stops from the center. Nearby is a huge park on the banks of the Svisloch River, government buildings. The shopping center is also a 10-minute walk away. The room is spacious, a great bathroom with a bath/toilet. Wonderful Plumbing, we took a shower with pleasure. Breakfast is a buffet, everything your heart desires: both dairy products and hot, fresh vegetables / fruits, fried eggs to order in your presence. There is a bar in the lobby 24/7. There is a SPA area with a swimming pool, but we didn't get there, we just didn't have time. One of the disadvantages is the lack of a change of bed linen, but we stayed for 2 nights, so I won't say how often the linen is changed. Towels are changed on request. We decided that if we come to Minsk again, we will stay at this hotel.
Nice hotel. Comfortable rooms. It's all clear. Cleaning every day. Delicious breakfast buffet. There is a desk for work, a comfortable chair and an armchair. There is a large park opposite the hotel. There is a place to walk in good weather.
Convenient location, varied menu, attentive staff, wonderful spa area.
The availability of free parking for guests is an additional advantage.
There are shopping malls with restaurants nearby.
The hotel is modern, the rooms are clean, comfortable with everything you need. The main disadvantage is the lack of Internet. The hotel has one login without a password for everyone and it is either very very slow or for the most part simply missing. So it is in the rooms and at the Reception and in the restaurant. You can get from the hotel to the center either by taxi or by bus in 20 minutes. The bus stop is a 5-minute walk away. But to get on the bus, you need either cash or coupons, which can only be bought on the subway. You can't pay with a card. The breakfasts are delicious. There is a large park area opposite.
I really liked the hotel. We had a room on the sixth floor. The room is spacious. There are all necessary toiletries, slippers, bathrobes. There is also a kettle and tea bags in the room. The view from the window is wonderful. The breakfasts are delicious and varied. Everyone will find what they need. We did not go to the spa, but according to who was very pleased. In general, I recommend the hotel.
The room is huge and clean. Everything needed was updated daily. The included breakfasts are delicious and varied. Separate 5 aquazones of the spa center. It helped a lot after long walks. Thanks a lot to the staff!
We were pleased with them in 2024, and there were many questions about them in previous years. Now we have exchanged the spa area of the Belarus hotel for Victoria, and every Thursday morning we have been going here with a friend for more than six months. We buy a subscription, it is more profitable there, and there is a cumulative discount system for regular customers.
Swimming pool, hammam, sauna, ice after baths, Jacuzzi, sun beds, drinking water for free. We do not take towels with us, they are given out free of charge at the reception for a 20 rub deposit, they are returned upon exit.
As far as I understand, an hour of spa is free for those staying at the hotel.
In general, it justifies its four. The food is a bit monotonous. But everything is delicious: pancakes with cottage cheese, omelette, meat, and coffee. The hotel has a swimming pool, access is included in the price. The pool is 20 meters. The depth is the same everywhere 1.5m. there are also two Jacuzzis. I consider the pool to be a very pleasant bonus to your stay. There is a covered 6-storey parking lot, free of charge. The rooms are clean, the garbage was taken out and vacuumed every day. The linen was changed 3 days after arrival. From disposable: shampoo, conditioner, shower gel and hats. There were no slippers, dental kit, or shaving kit. Considering that our room was booked for 4 people, but one child without a place), we were given everything for three people: three pillows, three sets of towels, three bottles of water. Slippers, a towel and a pillow were provided on request. The staff is polite. Location 🔥🔥🔥 opposite the presidential residence and Victory Park. There is also a large shopping center nearby.
I really liked the hotel. Modern, nice rooms. The breakfasts are great too, they roast eggs in front of you, an omelet with various additives. Very convenient location, near a park, a river, a large shopping center.
Modestly, at the same time everything is good and beautiful as in the whole of Minsk) the room is clean, cozy, I also liked the pool, the Jacuzzi and steam rooms are also excellent. We didn't go to the restaurant. The only NEGATIVE thing was that I was very thirsty when I was evicted, I bought a bottle of water near the reception, paid with a card, and when I saw that 20 white rubles = 600 Russian rubles were written off, I was very surprised and realized that I drank the most expensive water in my life, although I bought coffee at an adequate price in the same place in the evening.
A wonderful hotel in the city center, cleanliness, very spacious and comfortable rooms, delicious hearty breakfasts, excellent Spa, hammam, sauna, swimming pool with a stream plus a Jacuzzi, near shopping centers, shops and a wonderful park
The rooms are spacious and cozy. Clean, nice interior, special thanks for the mattress on the bed. I slept great! The breakfasts are delicious and varied, dishes for every taste. The hotel is excellent! There are no disadvantages!
Nice spacious rooms, good sound insulation, clean. Variety in the breakfast buffet. Beautiful view from the window.
There was no refrigerator in the room - this is the only disadvantage.
The reception staff is engaged in personal phone conversations, despite the fact that guests are waiting for them.
Good location, next to the Presidential Palace with a wonderful view of Victory Park.
The room is modest, but OK, the air conditioning is working, the room has a kettle, tea set, water. A bathroom with a bathtub, in principle everything is OK, for those who count - there are no dental and shaving kits.
The breakfast is quite decent, nothing special, but also ok.
Now the disadvantages:
1. The room was not cleaned the next day after check-in. There were no signs that it was not necessary to clean on the door (and I did not see them in the room). Accordingly, the water bottle did not appear in the room either. I don't know if I was lucky, but I haven't seen this in any of the hundreds of hotels I've visited. The next day (I called the reception), the cleaning was, but also strange, the hotel robe was lying on the chair, so it remained there, a trifle, but I was already used to that after cleaning the room, order.
2. Upon check-in, a certificate was given for visiting the spa area. So in the spa area, towels are not given out (at the same time they are there, but it was immediately stated that we do not give them out, in general, the girl at the spa reception was not very friendly, 07/06/24). Ok, I got up, took it from the room, but only it is the only one and it is clear in what form it is after the spa area. In general, it is very strange.
The spa area itself is modest, the pool is good, the sauna is ordinary, two Jacuzzis and an inactive hammam, it seems to sound good, only uncomfortable.
A room for 3 with a child was given without a view . Of the advantages : the beds are comfortable , the linen is pleasant , shampoo , gel, cream in the toilet. Of the cons: the girls at the reception are cute, but soulless (if they have such instructions, if they don't want to help themselves) I asked them to bring tea, they say they only put it once per check-in (is it three bags for three days?) . We were waiting for a courier in bathrobes with a child , sent a pool in the lobby , because the girls can 't bring it to the room . They left the room at 12 and hung a request on the door to clean the room, returned in the evening - it was not cleaned. Here is such a service . Dear managers, take into account the wishes of the vacationers!!!You've lost a client. I'm not coming here anymore.
I was in Minsk for the first time and the hotel has only amazing impressions! Everything is at the highest level: spacious, comfortable rooms, a good SPA. The breakfasts are great too! We will be happy to come again!
The hotel is wonderful, excellent repair, made of good materials, large rooms, many thanks to the owners of the hotel for making high-quality repairs. I especially liked the view from the window of the presidential palace. But there is one huge BUT, it's breakfast. In such a cool hotel, such a mediocre breakfast, as in an ordinary Soviet dining room, is at least disrespectful to the guests. How to fix the situation, just look at what breakfasts are at the Marriott Hotel and do the same, maybe not with the same amount of variety, but of the same quality.
The three of us stayed in a suite during the January holidays of 2025. The hotel is very nice, from the entrance group to the elevators and rooms, even at a high cost it's worth it, a nice bonus is a one-time free visit to the spa area. The check-in was not without its rough edges, the room turned out to be without an additional third place (the sofa was not folding), but the receptionist resolved the issue quickly enough, although there were no available rooms in this category, they were provided from the hotel reserve. The view from the room was great of the presidential palace, the floor was high. Everything in the room was very clean, and it remained so during the subsequent daily cleaning, for which thanks to the maids. The room is filled with excellent furniture and the quality of its contents. There were nuances with the light and the number of cups, and the hard pillow, which were resolved very quickly after treatment. The room has a huge bathroom with bathrobes and a second bathroom with a washbasin, in this regard, the room is luxurious. The main bed is very large and comfortable, the sofa bed is normal. The quality of the linen is excellent. The bathroom has excellent filling, there is everything to brush your teeth, wash and shave, towels are changed daily. The breakfasts are excellent, especially when the cook is working on omelets and fried eggs that are prepared in front of you, the choice is varied and high-quality. The SPA area is very nice, a large swimming pool, two Finnish baths and a hammam, two Jacuzzis, sun beds. Massage treatments (master Natalia) and spa treatments are available separately, very cool! The location of the hotel is very convenient and it takes 10 minutes to get to the center by taxi or bus. There is a great Castle shopping center nearby. In general, when you go to Minsk, then only to this hotel! Thank you very much, prosperity to you!!!
An excellent hotel, the location is almost the center of the city, opposite the park with the river, the presidential palace, next to a large shopping center, which presents all world brands, on the 4th floor, cafes, restaurants, such as a canteen for 400 rubles, you can have a delicious lunch. The hotel is clean, the rooms are at the highest level, breakfast buffet, the choice is very large. Parking is free. Everywhere you can pay with a mir card. I recommend.
I visited this hotel for the first time. Everything is good, clean, cozy. But... I arrived in the midst of the corporate New Year celebrations. The restaurant is closed for 3 days! From the word at all! Breakfast only. Why can't the restaurant close at 15-16? It's not clear. I'll never choose this hotel again, what if someone has an anniversary or a wedding? The nearest decent cafe is 20 minutes away by taxi....
Excellent hotel , comfortable rooms ,pleasant staff, timely service, clean and tidy , a good steam room to choose from , a large swimming pool! Pleasant energy !Affordable prices!!!!!
The hotel is very comfortable, the staff tries to solve any issues that arise. The restaurant has a varied menu for every taste. I was very pleased with my stay at the hotel. Many thanks to all the staff