The most terrible delivery service! They know that the organization works from 9 a.m., arrived at 7 a.m., the day before delivery they did not inform that there would be delivery, I will say more, they did not even send a notification about the delivery time, the driver could not get through, because the work phone is at WORK! The driver did not deliver, to the question why they arrived at 7 a.m., the answer was according to a template and allegedly no one knew what the schedule was from 9 a.m. On re-delivery, the operator already called back and called the organization's opening hours herself, although they were not told, so the conclusion is: they knew the opening hours! upon re-delivery , no one sent an SMS from the time of delivery either ! When calling the driver, he was generally sleepy! When asked when you will be at the address, I said I don't know! The most terrible delivery service!!!!

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Анна Мурзич

Level 3 Local Expert

Thank you very much to the transport company Veter-logistik! I have come across delivery from this company several times and the service is always on top. And I have something to compare it with… Very correct information on the delivery time makes it much easier to wait and you do not need to guard the courier all day in one place) I would also like to mention pleasant drivers who treat customers with understanding. I would like all online stores to use the services of such decent companies, and not any sharashkin offices…

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Ирина Б.

Level 4 Local Expert

I just want to mention the excellent work of the delivery driver! And now for the work of the dispatcher / manager (a woman), who contacted us for clarification by phone. A very unpleasant person who does not hear and does not want to hear people. He talks incessantly through the script, ignoring my questions. On the first day, she said that the delivery time for large-scale cargo under the contract was 3 days. After a few days, it turned out to be 5 days under the contract. Was it really impossible to just say that they would try to deliver the order on the appointed day, but if a force majeure occurs, we prescribe in the contract terms of up to 3 or 5 days? And explain that if it is impossible to accept delivery on another day, I just need to call back and warn? That's what I was trying to ask her. But she won't even let me get a word in. Moreover, it also misinformes the customer (store) about talking to me. The man is clearly out of place. The desire to get involved with the delivery has disappeared forever.

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