I've been a regular visitor to this place for 2 years for sure, this branch of the brew was always pleased with the presence of a pleasant atmosphere and delicious coffee... But the last couple of months, the desire to come here has simply disappeared because of the baristas!! That I wouldn't come, some kind of dissatisfied service, as if my appearance interfered with their time together. There was a moment when I ordered coffee and cheesecakes, the cheesecakes were brought to me, but I waited for coffee for a long time. I thought that maybe because of the large number of visitors they might have forgotten. But I see that some of the baristas just went outside. I went over to the one who remained at the cash register, politely reminded them, they looked at me in silence, distracted from the phone, and almost rolled their eyes and went to make coffee... It would be fine if the problem was only in the emotionally cold service, but the quality of the coffee was no longer so pleasing! And if you'll excuse me, I can go to other nearby coffee shops for dessert, where there are more positions. I came here in many ways for the pleasant atmosphere, which I don't see now, so I decided that I wouldn't set foot here anymore. I'm tired of spoiling my mood... Moreover, there is such a wonderful cooking nearby at the Airfield, where they are always warmly welcomed and attentive to the order.
It's a very cozy coffee shop, good coffee, but there's a caveat...
I've been going to this brew for a couple of years now, but in recent months I've completely lost the desire. At first, I thought I was just somehow unlucky (we're all human, we all have bad days), but apparently the staff here is really not very friendly. They don't pay attention to their clients, and they do their work as reluctantly as possible, as if they were doing them a favor. Previously, I was glad to have cooking so close, but now I have to go to another one... As an example, I can cite cooking at Aerodromnaya 26A and Mayakovsky 154, just heaven and earth, a completely different service.
I want to leave my feedback specifically about this cooking. I have two dogs and I love going to places like this with my boyfriend. It takes me 30 minutes to walk to this coffee shop. Naturally, I got acquainted with what the coffee shop offers and its features. According to the description, the coffee shop has water for dogs and treats them with treats, so I didn't bring it with me. The dogs were not offered any treats. I didn't have a goal to come with my dogs and eat treats for free, it's just that if you write, you need it to match what you wrote. These are small things and a lot of people pay attention to them. The coffee is delicious, and the pastries are delicious too. There is nowhere to fasten the dogs on a leash, the leash remains only in your hands.
I love this coffee shop, the coffee is great, but the croissants are full of everything. I live nearby and come in all the time. I really like the girls, the baristas are always friendly and polite. Thanks for this place)
We stopped by with my family on Tuesday, took a maple grill latte, we couldn't appreciate the taste of the coffee because of the syrups, but we really liked the drink! The staff is awesome. Funny girls, they were attentive to the order. A good place to spend time with your family. We were satisfied
It's a very atmospheric place, I've been to many breweries, but your coffee shop caught on the most, the girls made my coffee very quickly, sat and enjoyed it. Thank you for the great mood
Cozy atmosphere, courteous staff
BUT! 10.01 I bought a double cappuccino, it tasted a little sour, but I decided not to be picky, hoping that I got this kind of coffee.
However, after consumption, it turned out to be quite obvious that the milk was sour.
Having fun with smekta, etc. (Without details)
Please check the freshness of the milk!!
I ordered a croissant with salmon. Initially, the girl brought the dishes and put them very roughly on the table. Then it turned out that the appliances were frankly dirty, and there were even leftovers on the fork. When I made a remark and asked to replace the devices, they did it with obvious dissatisfaction. The croissant came with a hair like an eyelash. But the benefit was replaced with a new croissant.
I advise the authorities to work hard on the selection of high-quality staff!!! Not a single smile from the staff during our stay.
I am a regular customer of Varka. This is the first time I've visited this point and I'll never come back! The staff is disgusting! Dissatisfied faces, at the time of the calculation, the girl said that there was no change and did not offer any solutions. And he's looking at me... waiting for me to run to collect the money? ... okay, I've paid off. The bonus card was not asked for. At the time of my order, the staff were free and after accepting the order , they did not immediately begin to prepare it , but stood talking to each other ... with a dissatisfied face , they gave me the coffee , thank you for not spitting in it.…
The staff is disgusting, they don't ask for the app, I agree with the reviews below, I was waiting for coffee and heard the baristas discussing other visitors. Instead of cappuccino, they made a latte with EYELASHES floating in it!!!! ....I noticed it too late when I opened the lid on the way home (I have no words. I used to come here, but now I won't come anymore, a barista named Valeria (I may be mistaken, because I don't remember well), it's terrible :(
The owner should probably think about it.
It's just terrible, I don't understand where the owner is looking, the staff was assembled and not taught the basic things - politeness and the ability to communicate with guests. The people are not happy , they make coffee for a very long time , they don 't work though , the quality of the coffee is generally a separate conversation ... Baristas go dirty, shaggy, and these eyelashes have already become a popular discussion. Apparently, the owner doesn't care, given that people have been writing before and the situation has clearly not improved. …
Maybe the coffee shop is not bad, but the fact that girls or guys like girls who work there are too lazy to lift the lid of the trash can and throw PILES of garbage near the tanks, which then the wind with crows scatters all over the MM is just outrageous. I will also write a REVIEW in the complaint book in the coming days!!! Director, take action, otherwise the war with the inhabitants of neighboring houses will be provided for you! Although it's already starting like this
The coffee is delicious. The staff is disgusting. Nothing has changed during the year of operation of the cafe. It feels like the staff is changing, passing on all the worst traditions to new employees. And the staff turnover here is notable. Diner level maintenance. The waiting time for coffee in the morning can be up to 30 minutes.
I would not recommend this institution to anyone.
A good coffee shop, you can go down for coffee in the morning, they start working early
On the downside: desserts are all frozen overnight, and then defrosted, so half an hour after opening the coffee shop you will not be able to enjoy a delicious dessert :(
I accidentally wandered into this coffee shop, it was pouring rain.
A very nice girl accepted the order, politely and pleasantly talked, if I'm not mistaken, her name is Varya.
I liked everything, thank you very much!
I run in here for a cappuccino, but the quality of the coffee doesn't match my expectation and it's like this all the time. For this price, you can make a good coffee bookmark per serving. It feels like it's not a cappuccino, but milk with a drop of coffee and it's on an ongoing basis. I'm buying a cappuccino, not a super milky latte. And the coffee is always warm, not hot.
My favorite coffee shop, I've been with you for a couple of years now. Friendly staff, delicious coffee, beautiful interior and favorite cottage cheese rings for dessert)
The service in this particular coffee shop is very poor, everything is brought to the tables randomly, orders are confused, and coffee is forgotten. Orders are given not in turn, but according to some kind of scheme, although we ordered coffee earlier and are sitting at a table. The food is brought without appliances, and the food is poorly heated.
The coffee is delicious and the food is very tasty, especially croissants and cheesecakes. The staff are polite and cheerful. The place you always want to go to
Delicious coffee, cozy cafe. friendly staff. It's not the first time I've visited. I liked everything)
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Show business's response
Виктория О.
Level 10 Local Expert
November 6, 2024
I love brewing, always delicious coffee, not strong, delicate, balanced. Cottage cheese rings are a separate love. The service is fast, the staff is polite, and the atmosphere is cozy.
I visit this coffee shop at Bratskaya 6A. Very pleasant service, insanely delicious coffee. They also offered to use a bonus card. Yesterday I went to the coffee shop at Nikola Tesla, 26. It was a big mistake that I did not go further to the coffee shop on Bratskaya. It's a very cozy coffee shop, but the staff spoils everything. When ordering coffee, I clarified whether the bonus card that I was given on Bratskaya was working. In response, I received I don't know, I've been working here recently. I think that such an answer is unacceptable for the staff. Then I was waiting for my order. Another girl came and I asked her again. But the girl was busy and also replied with displeasure, we do not have seals. So there are no seals or this system does not work. They answered me angrily, yes it doesn't work. Then, while waiting for my double cappuccino, I got a regular one. The cost of which is different. The coffee was like water, just milk. I am very disappointed with this coffee shop, I hoped to come here all the time. Since the place is very cozy and near the house.
The staff is rude, there are no croissants in the evening, the girl was holding the dish with one hand and the phone next to her ear when she delivered the order. We went to the cheesecakes with jam, sour cream and honey, as if with our eyes closed. We were in the evening on 14.03
A very cozy coffee shop. I've been here several times. I am pleased with the variety of drinks and alternative milk. There are also very interesting seasonal menus. I haven't tried desserts here, but they look delicious.
Day to day is not necessary, usually everything is OK. And then we went in, the toilet does not work, where to wash your hands is unknown. On the price tag, the eclair cost 4.5, it was struck for 5, I made a remark to the cashier that they had broken through at the wrong price, in response: we need to change the price tag. I'm not sorry, nothing, although according to the law I was obliged to calculate by the price tag, and the fact that the price tag was not replaced on time is not a problem for buyers😡
A great place for breakfast. The coffee is very delicious! The price tag for Muscovites is adequate. Very nice girls serve. It is located in a new residential area.
A great place , a nice spacious room , pleasant baristas and insanely delicious coffee . I also want to highlight the baristas , very nice girls , do everything tasty and fast .
I definitely recommend visiting this coffee shop if you want to taste really delicious coffee and enjoy a pleasant atmosphere.
The staff is always ready to help with the choice, I also want to mention the good location.
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M
Maria
Level 3 Local Expert
October 27, 2024
The place is not bad, I take coffee there almost every day, since the coffee shop is located in my house. Usually two employees work, but today apparently something happened, and there was one girl. When I went into the coffee shop, the girl at the checkout told me ‘I'm not in time’, there was a company of about 7 people in the coffee shop and that was it. Instead of sorry, the waiting time will be longer than usual, and so on, I was told I'm not in time.......
A great place, always friendly barista girls)) cozy atmosphere, lots of outlets and you can work on a laptop🔥🔥🔥
Delicious coffee, beautiful serving - I heartily recommend this Brew😍
Great service, great drinks and great staff, everything is always beautiful and clean, I come in all the time and always remain satisfied. Just the best coffee shop!
Nothing special. Coffee is OK.
A bottle of 0.5 water costs 3 rubles. And the windows are very poorly designed, when you sit it is impossible to look at them.
The coffee is not delicious, it looks like robusta. They add very little, mostly you drink whipped milk for the price of good coffee. There is no choice of cakes. I will avoid it in every possible way. I highly recommend it
We came in tonight for the first time. We ordered a sea buckthorn drink. A liquid, acidic, very hot substance. When they were upset that there was neither a stick of cinnamon nor a piece of orange in the drink, the girl replied that they (attention!) were specially taken out so that it would be convenient for us to drink! After a while, she added that they could put it if we wanted. Then I wanted to leave faster. As a result, this "author's" masterpiece, which tasted neither orange, nor cinnamon, nor the promised honey, went to the nearest trash can. It's a shame, damn it.
Great place! Delicious coffee, nice decoration of the room, friendly staff and most importantly, in case of loss of valuables, everything will be returned to you in integrity and safety, for which special thanks)
The staff is friendly. The cafe is bright. Spacious. It's nice to sit inside. But the most important thing is their gastrofest. ! I was pleasantly surprised by both drinks and coffee
When ordering, they said that they had hot coffee with them. As a result, they are taken out in cups, and slightly warm. Instead of redoing it, they offered to pour it into a glass and warm it up! Well, I'm attaching a photo of the plates in the institution..
Delicious coffee. Great desserts. There are cheesecakes. Friendly and sociable staff
The room is spacious enough and there are enough places to sit too
A good coffee shop, a pleasant atmosphere, always fresh pastries and nice workers, I often want to, since it is located near the house, I have never been upset yet
I'm making a discount for the fact that we opened recently. The staff is ordinary. So far, it does not even reach 3 stars.
Be prepared to wait for coffee longer than usual, because the employees decided to make coffee for several people after you in the queue just because they wanted to set the order so badly.
There was no order prepared from the application. You come and wait for them to do it. Although, as a resident of the house, it would be very convenient to order at a certain time and come to pick it up. But the staff decided otherwise)
In general, so far the level of the eatery. But the coffee is delicious. That's probably why you can close your eyes to some points. I hope that something will change)
The rating is exclusively for croissants. I bought a lot of times in this coffee shop and they are always some kind of soggy, never crunch, 7-8p for a rag (that pistachio, that with almonds, chocolate is generally terrible). But this is a claim not to the employees of the coffee shop, but to the supplier. On Leonid Levin 11 (not very far from this coffee shop), also in cooking, always cool croissants, even at 10 in the morning, even at 10 in the evening. There is one disappointment.
There are 0 claims to the rest.
Of the many Brews I've visited, this one is a favorite. I managed to talk to the owners - a very nice couple. The baristas made coffee at 22:02, even a few minutes after closing time. I don't like hot coffee, I said to make it warm - they clarified whether the temperature was comfortable when they gave the cup (!). Always fresh croissants)) The interior is bright and cozy.