Guys, you will be deceived, be prepared for this.
1. The business process is built in such a way that at the checkout they will always say that there is no small waffle at all, they are allowed to buy only a large one. Checked now and six months ago, the chant is the same. They earn money on coercion.
2. All promotions are "with an asterisk". For example, the poster says "waffle of the day for 5 BYN". The cashier will tell you that you will collect a check for 10 BYN and for this you get the right to buy a "waffle of the day for 5". That is, they earn money on coercion again.
3. You won't like the result. It doesn't match the image. The zoomers behind the counter made a crappy filling. It felt like they hadn't been informed.
Let's hope to the whole community that they will burn out on electricity and rent payments.
Even 1 star is a lot for this establishment. I made an order today, the staff was very unfriendly. I made an order at 20:12. After me, a couple more people made orders. As a result, those who placed the order after me received it earlier than I did). At 20:30, I went to find out when my waffle would be ready, to which the cashier reacted very surprised. As it turned out, they just stupidly forgot about me. I received the waffle after 25 minutes of waiting.The waffle was made terribly tasteless. The waffle was dry and it had a very strange dough, the chicken tasted like some kind of fish. The mood was ruined(
Delicious food and drinks. Waffles are varied, I like sweet ones more, but the choice of hearty ones is much greater! The waffles themselves taste more like thick pancakes or pancakes. There are many different fillings. The choice of drinks is also not bad. Seasonal novelties are pleasing) The staff is polite, they try to orient themselves according to the menu and choice. They do everything promptly.
They work until 22:00, and from 21:00 they stop accepting orders for some reason) This is not the first time we come and hear "technical reasons" or simply that they do not accept orders. Okay, if it's 20 minutes before the end of work, but an hour before.. I think it will be too much.
Staff 0/10
08/23/2024 at 21:43 I went to order the most magnificent waffles. The girl at the checkout said "we don't accept orders anymore", after which my question followed: and before what time do you accept orders?
The answer was "before 21:45"
Time: 21:44
My order was not accepted. In response, I received only the phrase "do you think we are going to unwrap and cook everything for you now?"
And why did you start washing and cleaning everything if orders are accepted BEFORE 21:45?
The staff is a reflection of the business. I liked waffles in part because of the concept. I understand that you can't keep track of every employee, but you can give instructions.
EVERYONE wants to get home early, but the cashier does not seem to work for himself and does not have to decide on his own whether orders are still being accepted or not.
We have been coming to this institution for 3 times already. There are no people, there are no queues, but the return of the order is half an hour. The first time was ordered from the app. The staff did not see it and the wait turned into 40 minutes. When asked when this order would be made, they said another 20 minutes. I had to give up.
The second time, the expectation is the same, and all that was said about the shares was that they were not available.
For the 3rd time on August 15, at 12:30, one girl works and cooks and takes orders. There are no items available that we wanted, and when ordering 1 waffle, the wait is from 15 minutes or more. In general, I have not eaten once, but we will not try anymore.
We came with our family to Minsk for a couple of days, decided to have lunch with waffles. There are no complaints about the quality of food and drinks, but I was very upset by the fact that we did not get the "Hawaiian mini" for the promotion of the day (today is Thursday). When we asked the cashier why the Hawaiian was punched at full price, he replied that during the order we did not say in words that we wanted a "Hawaiian mini" for the waffle of the day promotion. In general, for non-locals, this is a nuance, the sediment remained...
I couldn't taste the waffle, it slipped off my tray along with the napkins, spreading out on the floor while I carried it to the table (should I tiptoe her to the table?). The girl at the checkout greeted me very quietly, without looking up at me , to which I asked again: "Why don't you say hello?" The answer was a rough sharpening and in a rude tone the answer: "I actually said hello." The conversation went on rudely, although I tried to "soften" her, apparently the girl has a very ardent temperament, only if you work in service - it's not entirely appropriate to demonstrate it. I'm upset.
It is extremely not tasty. We took BBQ and Hawaiian. the bbq cutlet is unclear from what. Tasteless and as if not fresh. The waffle itself with the sauce is not tasty. There was also a bitter old salad. Hawaiian is not much better than tasteless chicken, the same bitter salad. But it wasn't as nasty as BBQ.
Of course, everyone has a different taste, but I categorically do not like this combination, it's more about the inadequately high price for small portions - I do not recommend it!
The longest possible wait for an order is 40 minutes. As a result, the waffle is burnt and dried (probably while the cashier and the cook were fighting).We took a bbq and a round waffle. Both have a very strange beef patty… It doesn't taste good. Ice latte is difficult to call ice because there is one ice cube made of ice.
Очень приветливый персонал, очень вкусные вафли) лучшие в городе)
Всегда с мужем заходим за вафля, когда рядом проезжаем.
Время ожидания быстрое.
Советуем
It's not tasty, the cutlet in the BBQ waffle looks like it's made of paper, the salad is not fresh, and the waffle itself tastes like nothing. It 's not worth your money at all .I do not recommend it
I took a Strudel and a Joker for 300 grams. The waffle is half-empty, there is very little filling. The final product is very far from what is in the photo on the menu.
Я в ужасе!!!!!! Мало того что что мне испортили предложение пол года назад и кольцо мч бросил в пиво из кфс а не в вафлю сердечко, но ничего !! Поженились, живем душа в душу, однако свою вафельницу так и не приобрели
Решила сделать мужу сюрприз, положить тест на беременность в вафлю с красной рыбой т. к. рыба к беременности пришли В ПОЛОВИНУ ДЕСЯТОГО И НАМ ОТКАЗАЛИ В ЗАКАЗЕ и снова из радостного события пришлось выкручиваться как могли и засунула тестер в додотстер из до до пиццы( не ну не в лапшу же!) хоть они не подвели ! Но момент испорчен
Муж рад конечно но вафель хотелось а я беременная !
I took a BBQ, the cutlet is raw and tasteless, the salad is bitter, the service is low, the aged cook licks his fingers then packs the food, it looks extremely disgusting
They close at 21:47 and do not accept orders, although they should work until 22:00. They stand on cameras for visibility of work before the official closure
The taste of the green waffle is specific, I will not order any more
The dish in the container cooled down immediately, softened((
The service is fast, high-quality
Заказывала вафлю чикен чиз, цена 15р за откровенный ужас, сыра в вафле не было, кисло сладкий соус вообще непонятно там зачем, осталась очень недовольна( сама вафля сладкая и на вкус совсем неочень, одним словом не рекомендую, за такие деньги можно обожраться в кфс🤭
Отвратительная еда( Ожидание и реальность - разочарование. Вафли холодные, безвкусные, содержимое такое же( Котлета - сплошная химия. Также, хочу отметить, что все продукты для приготовления лежат на столе, а не в холодильниках.
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Артем
Level 5 Local Expert
September 19, 2024
Caesar ordered a waffle. I have not eaten such a delicious waffle in Minsk yet. The dough itself is not clear from what. The chicken is soaked in some terrible sauce (something like fish). I highly recommend it!
Длительное ожидание, не соответствует граммовкам (вафли на 70-90 г. меньше, начинки очень мало), в вафле "песто моцарелла" отсутствует соус песто (фото прилагается).
В Питере вафли данной франшизы от начинки не закрывались.
Данная вафля оценена в 14,90 р. Задумайтесь, стоит ли?
Брал BBQ вафлю, в принципе неплохо, но не впечатлило. Второй раз вряд ли бы ел тут. Ожидание заказа в вс более 20 минут. В других заведениях на фуд-корте быстрее готовят.
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Никита Д.
Level 4 Local Expert
February 25, 2024
We took 2 waffles, both turned out to be terrible. One had mayonnaise and absolutely tasteless chicken, the other had very mediocre meat and generally tasted so-so. And it's still for 33 rubles.