Initially, the rental was chosen by location (closer to home). In fact, the rental is located at a different address, in the apartment. One of the advantages: you can extend the lease by writing via Viber and transferring money to the card.
We have such a concept as "Vitebsk service" - this is when services are provided as if it is necessary first of all for the client, but not for the one who provides the services. Here is a typical example. They don't think for you how and what to do to make it convenient for the client, but the client himself must think what he needs to do. In general, since there are few options in Vitebsk, we will continue to apply, but I will definitely not call it the "everything for the client" service. Yes, perhaps we are just spoiled by Moscow🤷♂️