On November 15th, I picked up my order at your pick-up point, paid for it, but, unfortunately, I forgot to pick up the umbrella. After a while, your employee called me and informed me about the forgotten item. I promised to pick him up later. Today, when I came back to your PVZ, I was served by another employee named Timur. I told him about the situation and he answered me in a rude and incorrect way: "I do not know, I have been working here for the first day. Sit down, I'll write." He later brought an umbrella, but his tone of communication was offensive and completely unprofessional. I felt as if I was asking him for a favor, and not as a client who has the right to be treated with respect. Such behavior, in my opinion, is absolutely unacceptable for employees of your company, and I hope that you will take measures to eliminate such situations in the future.

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wannadoo

Level 4 Local Expert

How your employee pisses me off at the distribution! Do something to replace it, please! And there's nowhere to complain!

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Люба М.

Level 2 Local Expert

It is not indicated anywhere that they have lunch from 13-14:00, waited 40 minutes, the guy came at 14:09, took the order two large boxes, did not even give a package, had to ask, found at home that they did not give a shoe shelf yet, We will have to go figure it out

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6 reviews