The location is very convenient, the staff is polite, the room is clean, and everything is always provided on time.
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Ara W
Level 11 Local Expert
April 12
Starting from September 2024, it is not possible to pay for orders with a card at Uzum Market pick-up points in Karshi. Since then, I have managed to redeem only 6 orders — this is for all these months, that is, the terminals have worked only six times. And even out of these six cases, I was able to receive two orders only on the second attempt — the cards were not accepted for payment.
During all this time, the company has not taken any steps to solve the problem. Support is limited to boilerplate responses, and there is no real help from her. The most annoying thing is that there are no such problems in other regions, and one gets the impression that Karshi has simply been "hammered."
I am very disappointed with this attitude towards clients. I hope Uzum will finally pay attention to a problem that has been ignored for more than six months.