Uzum bank
38 reviews
April 19
Uzumbank №1.
November 15, 2024
A pleasant, neat, spacious office. To be in the golden square of Tashkent, I came here for lectures from uzum. I evaluate companies based on restrooms, they are always clean and tidy.
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1
February 14
I am extremely disappointed with the work of Uzum Bank. The registration process in the application went without any problems, but the verification turned into a real nightmare. I have successfully completed all the registration steps and submitted the necessary documents, but verification has not been completed, and two months have passed since then. This is simply absurd — the application does not specify a specific reason for the refusal, but instead I just "hung" in uncertainty.
I tried to contact the support service, both on Telegram and via chat in the app, but no answers were received to my questions. When I finally got through to the operator, they promised to help me, but no solution was found. All I got were excuses and standard phrases, as if I were talking to a robot, and not to a real person. Expectations have not been met, and there is absolutely no help from the bank.
Two months is too long a time to resolve such an issue, and this further undermines the bank's credibility. I am losing faith in their competence and in their ability to solve even the simplest problems of clients. Now I have a feeling that Uzum Bank does not care about its users and does not take measures to remedy the situation. I definitely do not recommend this bank!
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9
April 4
I hope the bank's management sees and reads this all. The most terrible bank you can find . And employees are a separate topic , where did they just get recruited from ?
In general, the thing is: on April 2, a payment was made for cold water in the amount of 76160 soums , the money was withdrawn from the card , the payment is pending to date on April 4.
We have been contacting the so-called Uzum Bank specialists since April 2, and they constantly respond, wait, be patient, if possible, etc. Everything is a template , no clear answers .
Return the money back to the pensioner's card!!!
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May 4
It's just a nightmare!! I have been undergoing verification for 7 months!! 7 months!!! Although I am registered with Capital Bank, I constantly use the UZ application, installments, delivery, etc!! But verification lasts for 7 months!! This indicates the incompetence of the staff and the technical department!! Support always responds according to the guidelines, wait, wait, it takes time!! This is a horror! A citizen of his country cannot be verified!! Please resolve this issue, my application number is 1433024
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March 1
I've been to many branches of Uzum, and that's where the most polite staff is. Everything is always in place: scissors, batteries, changing rooms — always clean.
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February 13
Hello everyone. I advise you not to install the application of this bank. Money may be withdrawn from your cards connected to this application. I opened an Uzum visa and secured a card from another bank to replenish it. Bottom line: the money was withdrawn in November from another bank's card, and in February from an Uzum Visa card. Technical support does not have enough experience to help you in such situations. If you don't want your money to be stolen, then don't install this app.
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3
April 21
The most useless tech support in the world. It is impossible to complete identification in the app, the app sends it to support, support accepts the request (without even asking for additional information about the device), and sends it to wait. And so it has been twenty times for 3 months. At least give me a technical department contact who will tell you for sure if it's worth trying to identify yourself at all, or is it useless already?
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2
April 11
Terrible tech support! I have been undergoing identification for 3-4 months now, contacting the call center and technical support, but in response I receive only promises that they will fix it and do not give any specific answers. There is no competence or customer orientation in solving this issue. By the way, this problem has not been solved to this day, and the operators are still being fed promises!
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1
April 24
I hate this disgusting bank. there are always some errors or problems in it, and support responds once a year with templates. I do not recommend using this bank. I lost my money because of them, which they don't want to return.
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April 20
Support doesn't help. All they can do is write your application in processing and not respond for days. My problem has been for more than a week now. I have contacted support at least 7 times both in the Uzum Bank application and in the telegram, the result is zero. They only speak according to the script
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1
May 1
I transferred the dengi ga uzum visa card from uzcard through the Uzumbank application. The money didn't arrive , but got lost somewhere. Tech support has nothing to solve . They don't take the phone. I don't recommend it anyway. One of the worst online banking
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April 3
Disgusting work service. They kick you like a ball and feed you with promises . Although I did everything as the technical support said. I was promised to resolve the issue in a few days, but it's been almost 3 weeks.
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2
April 20
The identification process has been going on for 2 months now, inappropriate responses and incompetent support staff are further "shitting’ the experience of using the application.
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1
October 7, 2024
IN NO CASE DO NOT TAKE A LOAN FROM THIS BANK, you will have to pay interest for the entire loan period even if you close ahead of schedule, we have developed a loan agreement so that you have money from the illiteracy of the people!! Be careful
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2
November 13, 2024
The service is well organized, and the delivery service is also well organized.
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December 21, 2024
The condition is clean, the lighting and the service is excellent
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October 14, 2024
Tired of your stupid updates. The interface is poor. Probably, they are already mad with fat, they are engaged in tyranny.
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October 22, 2024
The application works very poorly, it constantly closes, it is impossible to use. Tech support has been sending excuses for weeks
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April 27
If you are unable to pass the identification from Uzum bank, then you will have to face it! Nothing will change, either in the near future or in a month. Those.There is no point in writing support!
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April 2
Uzum is everywhere , Wangyu , Uzum taxi will be here soon
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March 10, 2023
I have been trying to contact corporate account managers for 10 days now. I call the call center, all operators accept the request, dictate from their database that the manager contacted me, although this did not happen. The service is at zero, they lie that they communicated with me and my company. Payme and Click have been working for a long time, although I submitted applications to them later than in Uzum. I am disappointed, displeased, and I do not advise Rick to cooperate with them!
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2
April 10
Never take a loan from this bank. Some deceptions, these are the same scammers who write the basic terms in small print.
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June 25, 2024
The girl did not understand what she was doing at all, she was transferred three times, the SIM card was issued for an hour
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February 12
Good service
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November 18, 2022
There is an office here, there is no bank. All transactions are online only. And of course, there is no information about this anywhere((( we spent a lot of time searching and finding out information
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4
2
January 4, 2023
Now UZUM BANK. Awesome. Comfortable. Replaced all previous applications.
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4
August 3, 2023
The courtesy and professionalism of the staff at the height, quickly helped with the solution of the issue
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2
February 29, 2024
A cool place
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1
October 25, 2022
such a disgusting service, just a tin
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4
1
October 23, 2022
The best bank in Uzbekistan 🔥🔥🔥
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5
July 20, 2022
I use it all the time. I like it. 👍
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1
November 9, 2022
A super team!
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2
January 29, 2023
The best bank
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2
June 17, 2023
Class
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1
August 9, 2022
The app is super
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3
November 14, 2022
Everything is great
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1
October 27, 2022
Class
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1