The hotel is very beautiful and functional, the rooms are excellent.
The reception staff is absolutely not customer-oriented, they cannot and do not want to solve any problems. When paying for a 3-bed stay, they try to force them to pay extra for the 3rd set of bed linen and towels. And this is a trend, not an accident. Absolutely unprofessional masseuses at the spa. Go anywhere for a massage, but not to them. Either they smooth it out or they press it wherever they go. After the foot massage, they pressed on random points on the neck and shoulders, after which they had a headache for 3 days. It is useless to complain about them
A normal complex. The slides are turned off during the day - the son did not always have time to roll.
Upon arrival at the apartment, there is basically everything you need from the dishes, but 2 spoons, forks and plates each.. for a family with children, this is not enough to put it bluntly