Usadba Svetlazara
Address
Business hours
Open until 00:00
Directions
Aŭtakasa Mir
450 m
Similar places nearby
32 reviews
March 4
The village of Mir itself is calm, peaceful and quiet like the whole of Belarus..the same cannot be said about the hostess Svetlana Nikolaevna Gusakova.We had a room booked at her estate, an hour in advance, I dialed her on WhatsApp, informed her of my arrival, as she requested..Upon arrival in the village, the plans changed and I warned Svetlana not to expect anything, the hostess of Svetlozara angrily sent a reply on WhatsApp, a rebuke: "Thanks to people like you, they don't like Russians, because we agreed to all your conditions, and at least out of gratitude you would act like a human being.I think everyone in this world will get what they deserve for their actions.You should always act the way you would like to be treated!" Imagine the answer!! It's probably a good thing we didn't go to her place.
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July 19, 2023
Positive: good interior design, new furniture, clean enough, location (within walking distance from the castle), well-maintained, pretty garden. Cons: the price of accommodation is highly inflated. We had a room on the 2nd floor with 4 double sofas for 5,400 rubles (Russian). It was stated that it has an area of 50 m, in fact it is no more than 30 m. There was no furniture in the room except sofas and a coffee table. There are no mosquito nets on the windows, no air conditioning, only one double outlet on one sofa. There were no bath towels at all, just for the hands. A small bathroom combined with a toilet on the 1st floor unexpectedly turned out to be in common use with two more rooms, that is, for 10 people or more (in case of full occupancy of the rooms). In our case, 6 people lived at the same time. There was half a roll of toilet paper in the toilet, its presence was not particularly monitored. Plus, all rooms have a tiny refrigerator in the shared kitchen. The house is wooden, the floors creak at night, you can hear every door closing. As a result, we didn't get enough sleep. The hostess has hung signs almost everywhere with warnings about what guests should not do and what sanctions will be imposed for violations of her rules, up to fines. Conclusion: such accommodation is a beautiful hostel, suitable only for much less money and for one night to stay
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2
August 27, 2024
I'll start with the pros:
1. Next to the castle
2. Perfect cleanliness, bravo
3. Very nice clean bed linen
4. Someone wrote about mold, I didn't see anything, the cleanest bathroom and shower
5. Beautiful authentic straw gizmos, household items, towels, there are many of them, they are all different, they are interesting to consider
Minuses:
1. We lived on the 2nd attic floor, there are steep stairs up, it is not very convenient with suitcases
2. They didn't give me bath towels, am I supposed to take them from home?! Or wash only the face?! What's the joke? I don't understand. But they asked, - the hostess gave 1 for 4 "as an exception."
3. Sofas for children seem to be nothing, the bed is stacked pallets on top of each other and 2 mattresses on top. It was unrealistic for my husband to lie down. If along, then I was crazy, but it was uncomfortable, my head was hanging down. If it was across, even I, with my not very tall stature, could barely fit. We decided to sleep there with our daughter, my husband went to the sofa.... There is no normal bed.
4. Catastrophic problem with the service:
- we were asked to call an hour before arrival, I called at 18:00, asked where to have dinner in the World, we were told, we went to dinner. We were at the manor at 21:00. The hostess's reaction upon arrival was "... I've been waiting for you for 3 hours already." What do you mean you've been waiting for us for 3 hours? We arrived not too late, having warned in advance where we were and where we were going.
- all evening we tried to connect to the wi-fi Home network, the password for which was hanging on the wall, failed, as a result, I spent a lot of money on traffic, I had to work, in the morning my husband accidentally noticed another login / password in small print on the menu. We tried it and connected. Can't you take the outdated info off the wall and tell the guests what to connect through? I wrote to the hostess on Whatsapp in the morning on this topic - there is zero reaction.
- in the evening on the day of arrival, she warned that breakfast was needed, the hostess casually threw "Choose, but at 9 the time is already occupied." OK, I write early in the morning that I have chosen. As a result, it brings 2 porridges without milk. What kind of nonsense is this? Not only is the price like in a good restaurant, but also the tricks. "You didn't send it in the evening, I didn't go to the store" Seriously?!) And you can't buy a carton of milk, since you have porridge on your menu? There are 3 porridges in the menu, they chose different ones, in response, "I only have buckwheat." You decide, either you have a menu and breakfast, or you don't actually have any breakfast or service
- we stopped by with 2 children 6 and 9 "I did everything with my own hands that you see, be careful, don't break, don't run" Well, let's say my children are big and understand that this is really valuable, they will be careful, but a small child will definitely grab something and break it. These things are dear to you- put them away. Or don't bully children with a mentoring tone. There is zero hospitality
-"don't run, only in sneakers, we live downstairs, you can hear everything" I don't understand at all how to live comfortably for the owners when tourists are constantly upstairs in the attic, but this is the choice of the hostess to earn this way. And my choice as a tourist is to come only to places where they not only earn money from me, but where they are waiting for me and I am welcome, where I want to be again and again.
I will not return to the manor for anything, the hostess does not know how to work with guests, and I will not recommend it.
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