Urban Hotel
Business hours
24 hours
Directions
Kilise
370 m
Information verified by owner
52 reviews
December 5, 2024
Pros: The breakfasts are excellent, the rooms are clean, the location is good.
Cons: There is a problem with the beds, they creak and squeeze. Excellent audibility.
Why three stars: I'm staying here for the second time and it so happened that I paid for 6 nights, and I have to leave in 5. I asked the employee to resolve the issue of canceling one night (I asked him to cancel the reservation for Saturday after lunch on Thursday), verbally confirmed the cancellation and asked him to officially contact the booking service. I did so, but the hotel refused. It's a small thing, but it's a shame. As a result, they did not return 6000 rubles, but they lost a client in my person, because I visit Bishkek quite often.
See original · Русский
October 16, 2024
Nice hotel, clean and tidy. Kind and helpful staff. Delicious breakfast. The location is not a cannon, since the construction site is visible from the window, but there is no noise and it is close to walking to the center.
See original · Русский
August 12, 2024
Not bad, but no more than that, 4th star for a good breakfast.
On the plus side: there is a kettle, air conditioning, the hotel seems to be quite new, renovated. They settled on the 1st floor, I dragged my suitcase up the stairs myself, I did not understand what caused so much delight in the comments of the reception staff)) I would rather praise the kitchen staff.
Walking to the center is not close and not particularly pleasant, the area is being upset and restored.
Initially, another night was paid for at this hotel, but canceled in favor of another 4*, the price turned out the same, the price is too high here and our room was more modest than in the photo and smaller, as already noted in the comments below.
See original · Русский
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