The bank's consultant, who greets clients at the entrance, gave me the number. As a result, everyone who came later than me passed, and everyone who came to the department passed ahead of me. It turned out that they serve first those who have a number starting with "A", and then everyone else. But I also approached the man who is sitting receiving clients, he also did not tell me anything, knowing that my number was "P09". And it was only after 40 minutes that it became clear how they were doing. I took the number starting with "A" and immediately it was my turn, in a moment, that is, even when there are no people with the number A, for some reason they don't call the number P. You haven't opened your card yet. Train your employees!!!! set up a customer queue system! There is no limit to my indignation!
A good bank, in terms of location and parking. Parking is allowed in the parking lot of the hotel, which is adjacent to the bank. The only thing that caused inconvenience was the small number of cash registers. There are no complaints about the staff. Well done, they don't sit around and try to help and serve customers as quickly as possible so that there are no queues.