I had a chance to cooperate with this transportation company, because they deliver across the Republic of Belarus from Sanora.Buy it. We negotiated delivery on a weekday after 6 p.m. with the plumbing vendor. If the Smart Delivery dispatcher had said immediately during the first call that delivery in the evening on a weekday would not work, and we would have immediately agreed on Saturday, then there would not have been several postponements, and everything would have been fine. And so the minus star.
I want to express my dissatisfaction with the delivery organization! In particular, the dispatcher, who, during the preliminary meeting, stipulated the delivery time from 15.00-18.00, was refused my request to bring delivery as early as possible during this time period, motivated by the fact that the route is planned according to the movement of delivery through the city. There was no delivery from 15.00 to 18.00, time was wasted, the dispatcher answered my call that the driver would arrive soon, she could not specifically name the time. As a result, the car arrived at 19.00. There are no complaints about the driver, but the dispatcher should listen and listen to the client.
I have been contacting the Smart Delivery transportation company more than once. The goods were always delivered whole and on time. The dispatcher always called me in the morning and told me what time the car would be arriving. The driver always called about an hour before arrival. There were no overlays when there were none. It was even at the request of Brest, they received my goods themselves, photographed and sent me a photo and delivered it to Mogilev in three days. I recommend that the guys work very well.