If you need visa support with a tour, then you don't need to contact this office. We paid for the tour 5 months in advance, and 2 weeks before the vacation we received the final answer that visa support did not work out. Work better with tour operators rather than agents.
Wasted time. I do not recommend anyone to contact this campaign. We asked for help in applying for a visa to Spain. The result is 2.5 months of lost time, thanks for the returned deposit.
I am very surprised by the low rating of the company on this site. I bought a ticket to Egypt from 15.08. to 29.08 from Turgeniy. The price was slightly lower than the rest of the agencies at that time. To be honest, I was worried about the reviews on different sites... As a result, the quality of the services provided is 10 out of 10!!! In Egypt, upon arrival at the airport, all were met by representatives of the tour operator. Eugenia, a lovely young girl, met us and immediately put us on the right bus (and there were several of them). Upon arrival at the hotel, we were "handed over" to the reception staff. The next morning there was a meeting with the guide - the same Eugenia, who told us everything and answered our questions. Later, throughout the rest, the representative of the tour operator at the hotel answered all our questions, supported us in every possible way, it was very pleasant to communicate with her. Information about the flight was posted on the information stand in a timely manner. The departure from the hotel took place on time, according to the schedule. Thank you very much to the staff of Turgeniy and the operator for our vacation!