The place isn't equipped with proper shelves to accommodate the huge number of packages. There's no space for customers to sit till they get their parcel.
Some employees don't treat parcels gently, I've seen an employee throwing packages on the ground.
The phone specified in the contacts is turned off, the phone sent by SMS cannot be reached either, the subscriber is busy or turned off. I had to go to the warehouse. It's a mess, we barely found the packages. Everything was searched manually, there is no accounting. The request to give a phone number for communication was refused, they say they get too many calls outside of working hours. In general, there is no service.
To continue: I issued a refund of 8 goods, the courier arrived at night, took the packages, wrote down the return number on a piece of paper, did not give any receipt document and left. The topic was written that they would refund the money for 2 products, since 6 others were not found. As a result, there is no money or goods...
The worst cargo, especially the Andijan branch. I received an SMS that my product was delivered to a branch that was absolutely far away from me, although I wrote my zip code there. Once I went myself and told them that this branch was very far away for me, I needed to travel half the city, next time please bring it to a branch located close by zip code, although they were supposed to deliver it to my home. And in fact, for the 4th day already, they haven't answered my phone, although they talk on the phone all the time. In short, the most terrible cargo. Zero service, unreliable.