Recently, I needed a bouquet, and I decided to contact a flower shop. I admit that I was initially attracted by the bright facade and the abundance of fresh flowers in the window. However, my buying experience turned out to be mixed.
The first thing that caught my eye was the lack of consultation. There were no people at all, but I didn't get even minimal attention from the staff. I had to study the assortment on my own, trying to figure out which flowers fit better with each other and what is generally relevant at the moment.
As a result, I made the choice on my own, relying solely on my taste and intuition. Perhaps I missed some interesting options or did not take into account important nuances when making a bouquet. Without professional help, it was difficult for me to navigate through all the variety of colors presented.
In the end, the bouquet turned out to be quite good, but it lacked the zest and professional touch that you usually expect from a flower shop. After all, flowers are not just a commodity, they are emotions, and properly presented emotions can significantly improve the impression of a purchase.
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Роман
Level 8 Local Expert
November 26, 2024
Once I came to buy a bouquet for my mother for the holiday, but I was dissatisfied. I was ignored for a long time dealing with other clients, I didn't really get any advice, I was offered to watch everything myself as a result. To my question, "will there be new flowers the next day?", two employees just grinned saying that only in a couple of days and no one will bring anything the next day. The bouquet was made up quickly and wrapped up in a package, the attitude towards customers leaves much to be desired (well, either I was just unlucky, it doesn't matter anymore). I came to get a normal consultation and a bouquet, but left with a sediment after such a "conversation", so I don't think I'll go there again, just like I won't recommend this point to my comrades.