They brought a car (obviously a Toyota), the record was for chassis diagnostics, oil change and electronic diagnostics. At the parking lot, an employee told us that we had driven into the wrong place and for diagnostics we should have turned earlier onto the ramp and climbed higher. In order to return there, you need to spend 15 minutes on a U-turn since the road is double solid. Upon arriving there, we were informed that the parking attendant had fooled us and we arrived correctly for the first time and Toyota still needs to go to the Toyota service, and not another dealer. We returned, the car was accepted, and the dealer refused to electronically diagnose and check the receipt. At the diagnosis, the car was simply lifted up, they showed with their finger what was wrong with the car and that was it. They did not even name the causes of the malfunctions, only pointed out the symptoms. It's hard to even call it a diagnosis. We have not received a work plan, an oil change, or a list of necessary spare parts. Obviously, the repair proposal has not been received either. If you don't know how to spend money and time in the most useless way, come to Toyota Tegeta

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Игорь Цараков

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Toyota Center Tegeta

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