TopCvetok
55 reviews
February 4
Thank you so much, I ordered it on the way to the store, we picked it up, everything is beautiful, fresh, very impressive, every flower is whole, tomorrow I'm going to this company for a new bouquet. The bouquet has been standing for more than a week, thank you for your work!
I am editing the review: I bought more than 10 bouquets, they never let me down, they gave me a discount card for a regular customer. We wish you success and prosperity. Thank you for the opportunity to delight our beautiful women with your work!
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January 19
Amazing consultants. We communicated through insta in general politely and everything is clear. But when ordering a bouquet in 2 days, they just forgot about the order. Despite the fact that day after day, 30 minutes before arrival, I warned them again that I was already on my way.
The quality of the colors is terrible. The petals are falling off, and all the flowers are crumpled. These are exactly the same as in the photos from other recent reviews.
My husband was picking me up, so I saw it late, there was no time to go anywhere before the event and change something.
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April 13
If you want to get a high-quality bouquet that will delight you with its beauty for a long time, then contacting this organization is not at the address)) The flowers were ordered to me in honor of the anniversary on 11.04, a bouquet of 7 branches of bush roses, on the day of delivery the flowers were in normal condition, I sorted the bouquet, put the flowers in a vase. The next day, when I was changing the water and pruning the flowers, I noticed that half of the branches were already in a very "tired" state. One more day, that is, later!3! days after the bouquet was delivered, only ONE branch remained fresh! When contacting the manager, the same situation occurred as with other applicants.: "the delivery was on Thursday, the flowers were fresh, the care recommendations were not followed"
We will not order any more here and we do not advise you if you do not want to throw money away and enjoy the flowers for 1 day
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February 26
I ordered a bouquet online.
Everything is fine in the photo (although it is not possible to assess their freshness). Upon receipt, hardly anyone stands and goes through each branch until the courier leaves to look for flaws, especially on his holiday.
A surprise awaited us two days later. When the flowers just wilted.
If you're willing to pay for a joy that won't last long, then I recommend it.
All the presented bouquets felt great, but for some reason they were not ordered from this organization.
The manager replied to my complaint only that the storage conditions on our part and the temperature regime were violated. A small vase for this bouquet, and in general, everything is not like that with us.
When I asked what the temperature regime should be for the colors, the answer was -2 +2. That's the twist. It is a pity that you do not provide information about this when ordering and do not publish information about what conditions should be for flowers and how to take care of them in this case.
The room temperature is also not very suitable for them.
So keep in mind that this is not a low-quality product from the seller, but your storage conditions and temperature will be violated. If the flowers wilt in two days.
The fact that some of the flowers feel great and continue
to stand perfectly, while the other half just wilted. There was no response from the seller.
This is the first time I've encountered a similar situation.
Unfortunately, the flowers are a non-refundable item. Even if it's of poor quality.
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May 6
This is what flowers from this store look like after 4 days of appropriate care, the sender responds to my messages improperly, it is clear that they were not trained in customer orientation and communication with the client) The flowers were ordered from the flowwow 151 peony-shaped rose "giselle" on day 3, the roses began to lighten, but that's okay, the next day they were completely rotten and wilted, the flowers were kept at a suitable temperature, and a special powder was added to disinfect the water, and in such conditions, any flowers stood for at least two weeks, and here they did not stand for 4 days, and the store reacts and responds to all that care was disrupted, so why not make a reminder once your flowers need special care, after all, we customers need to save stale flowers, I'll attach a photo below, decide for yourself whether to buy from this store or not, but for such communication with customers, the quality of flowers and the rest of the reviews on this store, I highly recommend that you think about whether you want a spoiled mood from such flowers) thank you for the spoiled opinion and rotten flowers
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March 9
I bought flowers for my mom as a gift on March 8th. It's March 9th, the bouquet can be thrown away... If you don't want to upset your loved ones, never order flowers from this store.
The courier brought an already dried bouquet, all the care recommendations were perfectly followed, but this did not help the bouquet to come to life.
If you don't want to spoil the holiday for your loved ones, avoid this store!
P.S. It's a pity that I saw reviews with the same situation as mine just now... Turns out I'm not the only one.
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February 25
very pleasant and fast service staff without exceptions, a large selection, and if you don't know what you want specifically, they will help you collect the beauty I personally use and will continue to buy
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February 14
terrible service , I wanted to order by phone , they report some nonsense pickup from 250 rubles bouquets , there is no information on the site about this , why post information on the site that is not correct ? or was it invented for the day of the holiday? deceiving customers
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January 25
You can never get through to this salon by phone, and they also reset the call.
The employee shows his displeasure when choosing a wrapper for flowers and builds a nut job. My dear ones, your emotions are your emotions and we keep them to ourselves.
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December 23, 2024
I do not recommend this store, because they cheat with prices. Instagram is advertising conditional bouquets for 40 (or another price) bouquets and free shipping, as a result, you pay from above for the design and even for delivery, which they do not warn you about.
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January 13
The quality of the colors leaves much to be desired. I arrived, I didn't even look at the flowers, because I was in a hurry and left. I only noticed at home that they were rotten and crumpled. I'm very disappointed. I do not advise you to take it here!
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October 1, 2024
Thank you so much for the gorgeous bouquet!!! He is incredibly handsome, gentle, the bride is happy!!! The quality of the flowers is at the highest level!!! The flowers were delivered at the right time, which was very important!! We wish you sales growth, you deserve it!!!
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August 17, 2024
We ordered flowers a day in advance , with delivery from 12 to 14 , at 14:10 my husband and I had to go to the registry office already. At 13:50 I write on Instagram and ask if the driver will be in time by 14:00, after 8 minutes the answer is " the driver will be able to arrive only in 40 minutes. " And then I ached , instead of warning in advance so that we would go to the flower shop in advance , they reached the next one and did not WARN , then they write to me " we can take it to another address or make a cancellation " , I say " okay , in 40 minutes the bouquet should be at another address", I after 15 MINUTES, they answer "you can go there in an hour", and we have the ceremony in 20 minutes already … I'm just shocked by such employees , such irresponsibility , the mood was spoiled . It feels like children are working there and not adults!
My husband ordered flowers here several times and thought that everything was checked here, but here such a disgusting attitude towards the client! We could even make a call in 30 minutes , so that we could do everything ! It's not just that you have a delivery with a certain time .
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October 10, 2024
I haven't ordered a bouquet here, so I can't say anything about the quality of the flowers. However, there is ZERO customer orientation. She wrote on Instagram, they talked to me as if I were the biggest problem and burden in their lives. The prices were written incorrectly, all the information had to be extracted bit by bit. Initially, I wrote that the bouquet would need to be delivered on October 14, as a result, the prices were dropped for today (I wrote two days before the start of pre-order).Ruined the mood for a few days. Until recently, I did not want to write a negative review, but everyone who told this situation was advised to write it as it is, so that people would not run into my rake. After reading the reviews, I was very glad that I eventually found another flower shop with more friendly staff.
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January 29
Nice store,the flowers are super,everything is fast and clear,thank you very much
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July 17, 2024
A wonderful store with a large selection of colors and pleasant prices. The flowers stood for a very long time, which is good news. If you are undecided, they will definitely help.
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May 10, 2024
I entered the query I needed in the search engine and came across the website of this store
A million beautiful flowers, nice prices
BUT, due to the presence of only 3-4 types, and 40 "pictures" and MOST IMPORTANTLY, you can't even order what you liked in advance
They said, call us and we will tell you that there is
A very strange system
As a result, I ordered out of stock
They brought such a bouquet, it looks beautiful, but if you look closely, you can see that the flowers began to rot, and the photo was taken 2 minutes after delivery
The next day, I already wanted to throw the bouquet away, it looked so bad
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4
March 1
The bouquet does not match the declared type, the flowers in the bouquet were not fresh, I will not take any more bouquets here.
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January 21
They said that the flowers were fresh, the next day half of the petals fell, the flowers fell, the quality of the flowers is terrible! I do not recommend this store(
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September 19, 2024
The quality of the flowers is disgusting. In the photo with the postcard, flowers are on the day of delivery, and in 2 photos - the next day, in 3 photos - the next day. That is, flowers for half a day at most!!! I took care of the flowers, watered them, even on the 2nd day in the evening I kept the buds in a bowl with water (holding the box upside down and holding the flowers). I do NOT recommend buying here.
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September 21, 2024
It's not the first time I've ordered, I'm very happy, very beautiful and good flowers, my wife is always happy !!!!
I advise everyone!!!!!
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October 14, 2024
the bouquet was sold, the buds were broken off on the stem, which raises doubts that it is not the first freshness. some of the petals are torn and crumpled.
you cannot order a bouquet in advance, come and choose what is available.
photos immediately after purchase
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July 2, 2024
I wrote on Instagram, they said there are peony-shaped roses available and presented several types. Upon arrival, there were only maroon ones. I had to take a ready-made bouquet. Overall not bad. But not the first freshness.
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November 24, 2024
Thank you so much for the most beautiful bouquet, the manager was on top, answered quickly, everything was fast and clear. Good luck to you)
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November 15, 2024
the flowers rotted in three days, the service was disgusting, when trying to appeal, they were accused of not observing proper care, although the flowers were always in the water in a cool place and pruned daily
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November 20, 2024
My favorite flower, always fresh flowers and very pleasant prices . I have already ordered more than once and I will definitely contact you again
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January 26
It was delivered without a postcard, which was the main part of the gift(
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March 11, 2024
I was given a very cool bouquet of fresh chrysanthemums that I had collected. However, in parallel, I saw from which dead flowers another bouquet was collected. Therefore, the advice is to find out when the deliveries are and let them collect a bouquet of fresh flowers under your control
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October 24, 2023
I ordered a bouquet for my son's wedding from small roses, the sales girl kept it in the refrigerator before the wedding. Beautiful, I don't know how long I stood there.
Daughter (7 years old) I wanted one rose for DR, I was not too lazy to get a whole pack, and a meter-long rose from it.
The quality of the rose in the photo. DR was on October 11, today is 24. I cut off two cuttings, I want this in my garden.
Great store, great seller.
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May 31, 2024
The staff service is terrible , there is no ethics for clients , I can't help or they are not going to , I ordered roses from others, I did not receive any advice from them , the telegram bot does not work , they told me to throw off which flowers interested Viber on the phone that I called, it is not viber, I called back , they reset
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October 14, 2024
It's a disgusting place. Administrators are uncultured, boorish and tactless. It is better to pick flowers from the fields than to order here and receive such a service. You can't find a worse place!!
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April 13
The flowers wilted after two days with proper care!
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January 25, 2024
I always take flowers here. Excellent staff and assortment, flowers always stand for a long time
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September 3, 2024
I want to express my gratitude for the quality of the bouquets, I order only from these guys!
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October 16, 2023
The most terrible flowers!I regretted ordering from them
The flowers stood for a day, at the time of arrival they were no longer the first freshness.I'm in shock, I've never met this before.Communication with customers also wants the best.0/0 I will never order from them again
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May 31, 2024
I ordered flowers, set a clear task, and sent a photo. They sent a complete horror of disgusting quality. I do not recommend ordering.
In the photo there is a eucalyptus tree, which is sick and it is like grass from a bush.
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September 17, 2024
Everything is fine. The recipient liked it. I recommend it.
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September 28, 2024
We ordered this bouquet, we are happy with everything!
I liked everything.
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October 15, 2024
The level of service does not match the price, the courier was an hour late and did not warn
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November 23, 2023
Liked: price, choice of colors, friendly florist
The flowers did not last long, but they were initially beautiful. I don't know what this is connected with, but usually roses cost at least 2 weeks, and then after 4 days they began to fade
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August 3, 2024
They are rude and uncivilized in communication both on the spot and on Instagram.
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February 17, 2024
After Valentine's Day, the choice is very small, but in the neighboring shops there is even less. With grief, we gathered a great bouquet for my birthday.
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September 9, 2024
It's a good store, it's not the first time I've ordered
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February 1, 2024
Super flower shop , the florists are great
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April 18, 2024
I ordered 51 roses, they stood for 3 days, almost all the extreme flowers were rotten, half of the flowers were withered and broken, it's better to buy live and see what flowers you collect
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September 26, 2023
They brought terrible flowers. Photos from the website and reality are completely different things. The bouquet is not even close to worth the money!
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February 20, 2024
They sell flowers that have wilted in a day. Very sorry. I do not recommend this place.
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April 10, 2024
Initially, the bouquet was gorgeous. But after 4 days he completely died
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October 4, 2024
Everything is at the highest level)))
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June 1, 2023
The bush rose stood for only a day!!!
This has never happened, so think what kind of flowers are there
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