I travel a lot, I see a lot of hotels. Of course, this hotel is NOT 4 stars, for sure. He is "tired" and deserves 3 stars, but obviously not higher. The towels are already washed, the watering cans in the shower flow from wherever they have to, the floor is broken. Photo below.
But the Breakfasts and the staff serving there are so much trouble. 10 minutes before the end, they began to remove the tablecloths, the buffet is not even three stars, there are 2 with a stretch. Photo below. And they don't report anything. But the clear message is THAT WE ARE SPLITTING UP COMRADES😆
If there is an alternative, think about it. It is a pity that the hotel management does not read this. Since I looked at last year's reviews, everything is the same.
The hotel has a spa, a small pool, a delicious business lunch and everything ... it's high time to renovate the rooms, change the linen, do the cleaning
Fire the waiters and hire normal ones. It's just terrible!!! A plate full of salad was taken from under his nose. Water was brought only from the tenth request. The cake was not taken out, the guests left without tasting it. The hot stuff was placed far away, out of reach. They just ran around making a fuss and that's it. Alcohol was spilled as if they had paid for the banquet themselves.
The waiters are slow from the word at all. We couldn't wait for him to deign to turn his gaze on us. We managed to catch the administrator faster than the waiter. As a result, we ate in another place. We only managed to drink wine here . And then we went to the bar to get it ourselves.
Excellent restaurant, interior, kitchen and staff - all at the highest level!
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Anonymous review
May 1, 2022
Remnants of former luxury. The furniture and interior as a whole are already worn out. Standard rooms are small, breakfasts are meager, and the pool and spa are open only from 10 a.m.
The service is considered as elite, but they could have recruited normal waiters, they serve terribly, it was inconvenient in front of the guests, the guests did everything themselves, and the kitchen
It's complicated... the old hotel. I was pleased with the ginger salon, a massage at altitude, and breakfast in Tobyl is a separate story. I saw it worse only in the 90s
The kitchen is disgusting: the soup is tasteless, as if it were only water, the cat is tasteless, and besides, it is not fried, the side dish is watery and in small quantities. Only the name and prices remain of the restaurant's former glory.