We needed cabinet furniture according to our own design. I calculated everything, drew everything, went to Timberland. They sent me there right away, supposedly they had everything by appointment and the next one was in two weeks, although there was no one in the store, the consultants were free, they were on their phones and did nothing. They also said that you need to fill out an order form and send it to Viber, otherwise if an employee fills them out, you need to pay for it, and the amount of filling is quite high. You also need to take away the remains of the chipboard from them, even if there is one small piece on the sheet, you need to buy the whole sheet. I agreed, did as they said, filled out the form and sent it to Viber. The answer came only on the fourth day. I analyzed their cutting option, changed something, adjusted it so that there were minimal leftovers and sent it again, that was the end of it, no reply or greetings. I decided not to contact Timberland anymore, went to another cutting company, where the girls immediately filled out everything on the spot, calculated everything, changed something, corrected it, even they kept the remains of the chipboard. As a result, within a month I already had the furniture ready, and without all this circus of recording coupons, and discussing the project on Viber. The only advantage of Timberland is that they have a greater choice of materials than other companies. That's probably why the attitude towards customers is so indifferent and biased.
A huge selection of lumber for the kitchen, we found what we were looking for without any problems. The only production needs to wait 1.5-2 months, so you need to be prepared for this and plan the kitchen in advance.
A glamorous office that got stuffed. I brought the product (the cover of the office desk) and asked to make it according to the sample. Then the performance began - we don't do this, we can't measure our crooked hands, we'll do something wrong, you'll be offended... measure it yourself, cut it yourself, and just pay us the money! The beauties!
a beautiful, clean and comfortable showroom, you can see, touch and select all the necessary materials, the consultant is polite and knows their product well, conducted a tour, told and showed everything that was interesting to me
For small buyers, entry is "strictly prohibited")))) They do not consult willingly, the price is high. Half of the submitted samples are on order for up to 2 5 months. In the presence of a unit of goods. I wanted to order a built-in wardrobe in sizes 60 × 2400, I need to buy a sheet of chipboard 2000 × 24000, use a third and the rest .....? In short, it is unclear. I didn't order it. I turned to another cut. I do not recommend it.
The showroom is great, everything is clean, neat and convenient, but the store is primarily a seller, I thought there was nothing to surprise in Gomel, everyone is wildly cool, that the state. well, for some reason everyone got sick with a star disease, probably a lack of intelligence, a disgusting attitude towards the client everywhere, as the girl accurately noted in one of the comments, as if they were paying you. In this store, they are not rude, which is also not bad, they do not bother, but in fact they simply do not pay attention to you, for 25 minutes in the store, not one of the 5 "sellers" did not even think to say hello, not to come up, they were probably chopping into a kerchief)))
In short, THE GODS OF MARKETING! You need to get rid of parasites!
There is a lot of choice. But if you need to make a countertop 1.5 meters high, you will still have to buy a whole sheet of material, which is 4 meters. Therefore, it was not profitable for us to buy there.
Yes , everything is clear with them . Don't think about yourself, "The client is GOD." Many people are generally annoyed by the importunity of the seller . I came , looked , chose , bought . Need a consultation come ask . The staff are young and competent people . The delivery is neat and on time . What else do you need one - star . This is a shop , not a SPA .
Good choice, helpful staff. Everything was suggested and told. Like it. One disadvantage is the location. 👍
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Level 4 Local Expert
January 30, 2024
Today I had an appointment in the kitchen (drawing a design project)
I was warned about the cost of 160 rubles.Well, I think OK.Now I get everything in 3 D and in color, so I can still look at it at home and think.I gave a drawing of the company where I was before. An employee of this company (Anna) discussed everything with me in detail, showed that the most important thing was to give good advice.What was done on Timberland.They asked if you were satisfied with such a project? I foolishly said yes. OK.They stupidly redrawn it and gave it to me on an ordinary A4 piece of paper.That's what any private company does for free.The only time the consultant became animated was when I asked for advice on the color of the facade.And yes! The price turned out to be an order of magnitude higher than in the same company that makes kitchens from their material.I don't know if the material is good at the factory, but I don't advise anyone to draw the design.Money thrown away
It is necessary to pre-register even if you only need to order a countertop. All employees are busy and you can choose as much as you want, without having to tell. But if you need a consultation, you will have to wait. The choice is simple, you will definitely find the right color, not just, but even a shade.
There is a large selection of chipboard, but the service of cutting and setting the edge must be waited for a long time. I have to look for someone. Inconvenient.
Friendly staff. We can discuss the Viber issues beforehand. You need to sign up for an order. The order was made without delay. A large selection of samples of materials.
A woman with red hair works disgusting with clients. The person is dissatisfied, answers the wrong questions that you ask her. She talks as if SHE owes it to HER, and not she to me as a client who came to pay money.
High-quality custom furniture, a wide selection of decors, fittings and related products. One disadvantage is that it's been a bit expensive lately, some competitors are cheaper.
It's warm, bright, and cozy. But! When completing an order, there is a jamb on the jamb, and more than once. Be sure to check on the spot. It concerns pickup.