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The Swan Hotel

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73
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20
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Rating 4.3
43 ratings
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20 reviews

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Raila Zaripova
Level 5 Local Expert
October 6, 2024
I'm currently vacationing at this hotel. I won't come here anymore, the food is bad, they buy it themselves from nowhere on the street. There is no buffet, tomorrow morning I have to leave at 6:00, I asked for a dry ration, a business lunch. At the reception, they refused to give me a dry ration, they replied that they would buy food for me at 6:30, Although I told her several times via Google translator that I was leaving at 6:00 I had a bus to the airport. They do not know the general rules, tourists with early departure must be given a dry ration, a business lunch, before departure,
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Виктория Заксаускене
Level 6 Local Expert
January 22, 2023
According to the hotel, it's trash. The rooms themselves are as in the photo, there is everything you need. But, we were alone in the hotel, and therefore they saved as much as they could on us, on the 3rd day they turned off the hot water, explaining that it was raining, why wash)After our complaints, a bucket was brought in, in which we diluted the hot water from the kettle with cold water, and washed ourselves. There was no breakfast, they cooked noodles for us or brought a hamburger, tea and coffee plus.
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Dmitry Shchetkin
Level 18 Local Expert
February 5, 2022
Good location. A decent restaurant and breakfast. On the balcony in the evening, you can arrange gatherings for two, no more. Due to the orientation of the building, I put all the noremera.
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Флагман В.
Level 3 Local Expert
March 11, 2020
We vacationed with a family of 3 people in February 2020. I really liked the hotel and next time we will stay in it. Everything is new and clean, it works properly. We spent the second part of our vacation in Mui ne in another 4* hotel, which cost much more, but the room was many times worse than here. There were no problems with the Internet. The staff is always friendly and ready to help in any situation. Upon arrival, Dima, a Vietnamese, met us on the street, helped us carry our suitcases, explained everything, helped us check in, and also helped with our suitcases during the eviction, carried us to the bus. He speaks Russian. And if you suddenly need something, he often sits on the ground floor, the entrance is from the street and you can always approach him. The girls at the reception do not speak Russian, but they know the basic words and somehow always understood them. I need a towel-please, soap-please, lunch box - please, information from Pegasus - please, what else can I talk to them about?! Check in and relax, enjoy the sea and the sun. We arrived early, but checked in immediately without additional charges. Many people write about stains on linen and towels that they ask to pay fines. Yes, Dima asked us very delicately to be careful and careful when checking in, because many people leave stains from faded things, and the linen is all snow-white, but they did not return to this issue anymore, there were no complaints during the eviction. There are also many reviews about noise in the hallway and strong audibility. Perhaps we were lucky, because there were absolutely no Chinese during our vacation) We enjoyed the silence. It was also written that the Chinese eat the whole breakfast, but we were lucky here too. They always left well-fed. The choice is not very diverse, but it's breakfast. If something ended, we showed it and the girls brought it. In general, I noticed that they cover for the opening and then, closer to 9 o'clock, they begin to report everything again. Apparently, there is an influx of people: the majority comes early to the opening, and the rest of the people have slept by 9. There is no pool in the hotel, but I don't even know if this is a minus. Because I've read a lot of reviews about rooftop pools, which are not at their best, dirty. There is an open-air balcony where you can sit and drink coffee. Location is the biggest plus. There is no noise or fuss, but you walk 50 meters along the courtyard along the houses and go out to the street where life is in full swing. There is a market, and the famous Armenia, and a RITZ and fruits. Who is at sea, so turned his head to the right and here it is beautiful looking at you. There is only a little way to go and cross the road. You go straight to Louisiana. We ate a lot of places, but most often in Tuan's cafe. It is located on the road to the sea on the right, almost immediately after leaving the courtyard. There are large portions and the serving is beautiful and the prices are pleasant, there are lunches at lunchtime. In general, the impressions of the hotel are only positive, we are already bored and we will definitely return there. The price-quality match is excellent!
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Юджин
Level 7 Local Expert
March 6, 2020
Check-in is possible at any time if your room is available, friendly and helpful staff, the location is convenient relative to the exit to a quiet street and relative to the city beach and restaurants. The room's decor is acceptable. The breakfast food is monotonous from day to day, but delicious.
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guseff
Level 7 Local Expert
January 15, 2020
For three stars, a good Asian hotel on the second line. The beach is 10 minutes away at a leisurely pace. There are many restaurants and shops nearby. I would put a C for the breakfast buffet, as it was slowly and reluctantly replenished. I.e. if you come at the end of breakfast, then the choice will be small.
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Axell
Level 10 Local Expert
September 27, 2019
Nice, new hotel. Friendly and pleasant staff. Scheduled cleaning. Clear. Breakfasts are normal, you won't go hungry. To the sea, 10 minutes by walking in a ramshackle. Nearby there is a cool family coffee shop with delicious and not expensive coffee. Surprisingly lucky, there were sooooo few Chinese, you can say there were none at all.
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Фарида Дмитриева
Level 8 Local Expert
February 23, 2020
A nice hotel, a cozy room, cleaning every day, towels are changed every day, tea, coffee, a bottle of water, a toothbrush with a small tube of toothpaste are given every day. Friendly staff, Dima knows Russian, all questions can be solved through him. It takes about 10 minutes to walk to the sea. We had a good rest.
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Александр К.
Level 4 Local Expert
March 23, 2019
A 3-star hotel with breakfast. The rooms are new and cool. It is located on line 3, but 7 minutes walk to the sea. There are a lot of cafes along the street to the sea with more pleasant prices than in the center. The hotel staff is excellent. Room cleaning too. They understand English at the reception. Roosters can be heard in the morning)), there is a construction site all around in the afternoon, so it's better to walk more. when the construction is over, the hotel will become super. I would have gone here a second time.
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5
natasha rabota
Level 13 Local Expert
March 17, 2021
Great hotel, Clean, cozy, quiet. The breakfasts are average, but no one will stay hungry.
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Александра Вячеславовна
Level 16 Local Expert
November 17, 2019
The photos on the booking do not correspond to reality, the balcony is only in one room, suite, the breakfasts are delicious, but I did not like that they were scolded like children for ACCIDENTALLY spilling coke on a towel. And so, there were no more nuances, you need to get up for breakfast right by 6:30 to get there before the Chinese, or by 7-8 that they left, otherwise there is no place in the dining room and there will be nothing to have breakfast with.
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Татьяна
Level 13 Local Expert
May 18, 2020
a very fresh hotel, but without any rooftop pools and no grounds at all. 10 minutes from the sea, the European quarter. the place itself, it seemed to me, is very good. I've only been here for 5 days, I can't say anything bad. A good new three. The breakfasts are meager, but there is Vietnamese pho bo soup, omelette, vegetables, bread. And very tasteless coffee.
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Ольга Мосина
Level 3 Local Expert
April 18, 2019
Nice hotel. Friendly staff, ready to help in any situation. It is located in a quiet location, and not far from the sea.
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Солл Каптор
Level 10 Local Expert
August 2, 2021
The hotel is good, but when we were there, there were a lot of construction sites nearby, the view was terribly bad
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Марина
Level 11 Local Expert
February 22, 2020
The hotel has been recently rebuilt, the rooms are clean and cozy....I recommend
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Anonymous review
March 17, 2020
Not a bad hotel for your money. The staff is friendly. Food for an amateur.
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Anton B.
Level 8 Local Expert
May 26, 2019
Excellent hotel, good food. There is only one room with a balcony for the entire hotel
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Екатерина Галеева
Level 3 Local Expert
February 24, 2020
The hotel is clean, the staff is helpful
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Татьяна Сергеева
Level 10 Local Expert
January 20, 2022
Super)😊
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Олег Марков
Level 10 Local Expert
June 15, 2019
Although it's a three, but the service and food are like a four
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