Aaaaa, the best hotel in Astana!!! What a view from the balcony!!! It was shocking. Service for 5+. The amenities are on the level. The staff is beyond praise. The food is amazing. Shops are within walking distance. There is an Eiffel Tower on the territory 🔥 all my recommendations!!! Take a room with a balcony, it's gorgeous!!!
Great hotel, conveniently located, wonderful restaurant. Problems are solved quickly (towels and a bathrobe were terrible, washed, changed immediately after contacting) An unacceptable situation is that at night the cleaner opened my room with her key and let strangers into the room, there are no censorious words to describe the situation
Beautiful solid 4. Large spacious rooms, access to a balcony, park view.
The room is very, very hot! Open windows save, but as we have noticed, everyone in Kazakhstan loves warmth.
We were checked in at 6:00 a.m., thank you very much.
It is more beautiful in this hotel in summer, the view will be magical!
The staff is obviously trying, but it's not 5*.
Considering that I've been starving all this time in Kazakhstan, the food just doesn't suit us there.
Strange soup, strange pasta, cheesecakes, the children did not eat, croissants seem to be normal, but these do not suit me.
So it's a solid 4.
The lobby and the view from the window are in the photo.