The most comfortable center in Astana, calm, spacious, bright and clean. The people are kind, friendly, and the management is excellent. We bought Kia Sid sv station wagon, December 31, 2022, we have been riding for 3 years, the car is a class for the family. With all the buns: heated front, rear, frontal seats, etc. only one minus on the windshield in the middle from above, the rear-view mirror with sensors closes the view by 10%, which should be taken into account in order to avoid the appearance of a blind spot - be careful with a movable head;-).
I passed THAT here. I signed up by phone without any problems the first time, unlike competitors. The manager and the foreman were polite and welcoming. They were allowed into the service area without any questions. They did not impose any additional useless procedures.
Responsive staff, individual approach to each client, excellent service! A wide range of cars, for every taste and color! Yesterday we bought the car we wanted there. Special thanks to Sales Manager Sapar and Manager Ayan for their attention and special approach! I will recommend it to all my friends and acquaintances!!!
A wide range of cars. The staff is polite and attentive. They helped with the choice, gave complete and clear recommendations on how to purchase a car. The interior is clean and large.
I purchased this car in February 2024, the manager did not warn that the assembly of the RK differs from the Korean one ,cue serato ,2l.during a month of operation, I encountered sweating headlights , the doors were not adjusted, When driving 600 km I was on maintenance at their warranty center , they could not adjust the doors ,the second headlights did nothing they did not decide clearly, they promised that they would dry out in the summer or make it silicone.Nazgul Yerzhankyzy clarified the contact phone number and so everything is quiet on this, you will have to give the addresses above.
I liked the quality of the staff's work. The Adilet manager did everything efficiently and promptly. Friendly atmosphere. They are customer-oriented. Coffee was offered.
Good service , top-level consultation, you can drink coffee and tea on the second floor of the hall and wait your turn there. Currently , there is an action on cars under the freedom bank program .
They canceled my appointment for warranty service 10 minutes before the recording without explaining the reasons, did not offer another time, just "sorry for the inconvenience", did not record it , although I called back myself, just dynamite.
But when the planned one took place, they "forced" me to write a good review for a 5% discount 😂 customer orientation of the top .
Starting from the reception, ending with managers and technical director - not professionals, how can you even be called an "official" dealer? You don't solve problems, you just create them.
It's good that there is another Kia dealer, where everything is clear and civil, albeit a little more expensive
Very poor service, so they change the oil and do IT for a lot of money for new cars. An electrician is generally easy to go to sleep. I came to the diagnosis incorrectly shows the fuel level and his diagnosis was told by the electrician that I need to change and everything wakes up in order. I ordered for 28,000, came to them, changed them, and now the miracle still does not work. So the diagnosis is not correct and I just spent 28,000 and 7,500 diagnostics from an electrician. That's how money is wasted. Their cars are almost empty, they sell used ones. The owner of all this means the same ...... as an electrician, since he himself does not keep under control that such masters work. I don't recommend it. One client was sitting next to him like this through the manager's dialogue and it was heard that they had been making a car for him for months and feeding him promises, and now the director is on the road to solve the problem, although he must work hard.
I have been serviced for the last year. Friendly and courteous attitude of the staff. High-quality maintenance. Prices for services and spare parts are more pleasant than at other dealers. I advise everyone.
Excellent service! Manager Arman conducts the conversation very respectfully and most importantly competently! A specialist in his field! The prices are adequate. I liked it while waiting for the car at the free cafe service! Good
The hall is small, there are few cars on display in the showroom. As I understand it, all cars are on the street. I went in, made a circle around the hall, but no one came up to me and went to the exit.
I'm serving my loyal friend here. Good service is provided at the precisely named time. I would especially like to highlight the service managers, the guys are great, their relationships attract them to come again and again.
Excellent service, well-coordinated and well-done work.
I would like to highlight the work of managers, just well done
More delicious coffee, recommended)
I came to see that everything was done quickly and efficiently. The electrician was engaged in signaling for additional work, understands the topic.
I recommend it!
They serve for the second time, everything is fine in general.
The master receptionist went to the meeting and realized the car was in service even if I was late.
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Ерсын Ж.
Level 2 Local Expert
August 17, 2023
The quality of work is excellent, the staff is responsive, the attitude towards customers is excellent. Signed up, arrived, served, left! It's all good!
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Суалауви
Level 9 Local Expert
February 15, 2024
Cars are very expensive. But friendly staff and modern equipment
I thank the Kia Terra Motters service center for the fast and high-quality maintenance of the car. I have been contacting them for the third year now. 👌🏻