I want to tell you the story of this "Tenge Bank". We arrived from St. Petersburg, decided to use the card of this bank, it was issued for my brother. They transferred a pension from the Russian Sberbank once, everything is fine, the second time they robbed 400 thousand with pennies, even pennies, and left exactly 500 thousand in the account. They started to figure it out, they show stories on the account, like, they owe the state and allegedly wrote it off. We call this organization, where they allegedly could have written off, we even reached the organization, we do not withdraw without knowledge and do not know anything, deal with the bank, they advise, we begin to figure it out, and such as us, sufferers have a whole wagon and a cart, who has 4 thousand, another 2 thousand dollars disappeared from accounts, I don't know how all this will end, but some kind of proceedings are taking place. So I do not advise you not to contact this "Tenge Bank".
I also want to add a review about this tenge bank. A friend lost $3,900 from her account. We run around the courts, barely returned 3,000 thousand dollars, now we run after the rest. Do not contact this tenge bank. While we were running, we heard a lot of stories, and many were injured.
Three stars because the staff are polite.I ordered a card on the 21st, they said to receive 16-00, but I came for it on the 22nd. The map is not ready! I think this is not respect for customers. After that, I will think about changing the bank.
A good bank. There were questions and the account of the card immediately helped to explain what was what and how. I even got advice on loans and types.
Irresponsible and incompetent employees absolutely! They do not value their time or the time of their clients! They do not have the correct information, they say you need to do one thing, but in fact you need to do exactly the opposite! And they sit at the same time looking as if it's your fault, it doesn't occur to anyone to make a banal apology for their incompetence! Employee Sadritdin is simply the standard of incompetence and negligence! The boss also disappears forever somewhere and his lunch break lasts all day along the way, no one else can solve anything! Disgusting