Технобанк
26 reviews
May 8
I don't know the name of the young "guy" with glasses who works in this translation department, but the attitude towards clients is as rude as possible. Without a word, he snatched my passport out of my hands, without explaining the reason, he said that I would not receive the money. I don't want to show my bad side, but he was acting like an arrogant bastard, talking to you like you're worthless, and he's the king here.
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June 2
Service problems
— Queues: During peak hours (weekends, lunchtime), the waiting time reaches 20-30 minutes due to the small number of open windows.
— Rudeness of the staff: "The employee showed irritation, as if I were taking up his time."
Terminals for replenishing the phone balance or accepting cash periodically freeze
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February 20
While waiting for your turn to exchange the currency, the currency may go out of circulation. During this time, you can build a house, start a family, plant a tree, and raise a son...
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January 20
If you want to wait in line for all 90 instead of the promised 30 people, because the operators do not call in turn, then you are here. 👍
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November 20, 2024
There is extremely little space even for separation. Although the location is very good
The workplaces of the bank's specialists are irrationally located
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April 12
First they sell you a USD bill, and then if you want to hand over the same bill, in my case, after 2 weeks, they find some spots and accept it only with a 9% commission. It's the same in the neighboring Green City branch.
Of course, you can't prove anything to anyone.
You've lost a client.
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July 8, 2023
The department is located in a convenient location. At the mall. That is, always at hand. There is an exchange office and a consultation room. Attentive and polite consultants.
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May 17
A branch with five service desks. Two of them worked, then, when there were more people, one just stopped working.
It's Saturday morning, and I've been waiting for half an hour just to change the currency. There are 5 people in the ticket in front of me, and already seven have been automatically called. What's with the logic? Is it just time to disperse the Technobank?
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February 2
Good exchange rates, but never dollars. A new sample.
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March 25, 2023
I'm sorry, of course, but if you work in the service sector with people, be kind not to be rude! The guy who was sitting at the cash register 68 was rude that there was a tiny piece of chip on the dollar and did not accept the bill, and even with such a facial expression and a favor, as if I owed him something. Please have a conversation with this employee. Such a command is not acceptable and I see that not only I had such a situation with him👇
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January 15
There are 2 cash desks, it is not possible to change money, the queues are very long! I waited in line for 40 minutes! The horror!!!
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August 26, 2024
The queue with the specialist is long every time. The specialists are not competent
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November 20, 2024
Huge queues, 2 cash desks are open forever
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1
September 19, 2023
There are a lot of customers, the room is small, people are standing at the entrance and others are trying to get around them
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January 24, 2022
There are almost always long queues. It is very convenient to be there. It's a walk-through place, so there are a lot of people
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October 5, 2023
Fast service and a good course
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October 11, 2022
They sell dollar bills, and after a week they don't want to accept them because they don't fit their requirements.
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2
March 28, 2024
Queues are constantly,
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November 27, 2022
The electronic queue speeds up the reception of customers, the staff communicates politely
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September 20, 2023
Quickly, efficiently.
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August 8, 2022
Queues are kilometer-long and non-working coupons for these queues.
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January 7, 2022
A good bank and attentive service. I always come there!
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September 4, 2022
A good bank. But there's always a queue.
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November 4, 2022
I usually change money here
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June 22, 2019
One. The queues are fierce, you can't put money on the phone. However, I do not know why anyone needs these banks now when everything can be done via the phone and without leaving the cash register, so to speak....
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1
July 13, 2019
It's always chaos and confusion at work, maybe I come at the wrong time
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2