I came on 28.11 to replenish my travel card, a woman was sitting in the window and bought an electronic cigarette. She replied to my request, "We do not replenish travel cards," I joked again, referring to the note about replenishing travel cards. The woman replied to me that another manager replenishes, but she does not. I didn't quite understand what it means that she can't? A passing man was put to work! Shame on you!