First of all, I want to note the lack of normal parking. In winter, it was impossible to find a place nearby. The room itself is very small, there are very few seats. There is no wardrobe. Even the shoe covers were not new. The girls at the reception are polite and smiling. Prices are slightly lower than in similar clinics.
A very strange attitude towards customers. 15.07 I took an analysis - cortisol in saliva, they said that the analysis should be ready on 20.07, 21.07 before consulting a doctor, I called myself to find out where my analysis was and found out that it would be ready only on 23.07, on Friday, because the staging of this analysis is only on Thursdays. As a result, I have to go to the doctor with incomplete tests, because there is no time to cancel the consultation anymore, and pay for the consultation again when this analysis comes, and the Sinlab replied that they found out today about the timing of the tests. That is, they found out about it after 6! days after the delivery and did not even consider it necessary to notify the client about it by calling or at least sending an email instead of analyzing. After such an attitude, there is still no desire to contact them, because after paying for tests of more than 150 rubles at a time, there is no way to get them on time and even find out about it, apparently communication services are considered an expensive and unnecessary service on which the company saves...
The staff is friendly, the service is excellent. I was very pleased that they work from 7-30 in the morning, you can take tests without looking up from your business. There is a large parking lot, there is a place to park a car.
They donated blood from a finger, the child is 8 months old. without a queue, without an appointment, we arrived, passed, left. There were no tears and snot, I found out the result in the evening, it was wonderful. Me, who always needs to be right here and now, is a great option.
I have seen reviews about the staff, maybe they are too open, but rather only because they know their business. The location is convenient, the waiting time is without waiting. The tests are fast. Not yet confused)
I have been using the services of Sinlab for more than one year, I liked everything, until recently.Not all administrators are polite, as it turned out.When I placed an order, and the cost was announced to me, I asked if the discount was taken into account. The answer was short-No.Why?It was said-I (the administrator) should have said it, I will not count it.But after all, you have a database of customers, then why collect all this information, and ask yourself about the discount?This had never happened before, the administrators were polite and smart.You could have stayed, demanded.But, I didn't want to raise my nerves before taking the tests.This laboratory is in Vitebsk. If the attitude towards customers does not change, you will have to contact other companies.
Friendly staff. Adequate prices. A large list of services provided. There were no problems making an appointment with specialists, by the time of admission there were no queues "under the door".
I often apply. During a telephone conversation, they provide detailed information. The opportunity to undergo an examination on a day off. Prompt provision of results.
A very useful institution! Without nerves and queues, clean and decent attitude to visitors. You can do almost all types of tests in a minimum period of time. It may cost money, but no problem. Thanks!
I visited the Sinlab laboratory with my child today. There was a bad impression about the administrator's service, the price for the analysis was 48 rubles by phone, the administrator Anastasia called 55 rubles, for the same analyses.To my question:Why?...Answer:- I don't know..But five minutes later they gave me a "discount" and called the amount of 46 rubles). In my opinion, this is not correct, there should be general prices, whether I call or come.
+ Good laboratory, reasonable prices. The doctors work well. But you need to take a blood test early in the morning on an empty stomach and drag yourself to hell for it and walk far from the bus stop. It is located, to put it mildly, on the outskirts - where the forest used to be. The very premises of the polyclinic of the former Vitebsk TV factory are not adapted for sick people. I'm disabled - it's hard to climb the steep stairs to the 2nd floor.