The girl at the reception was very friendly and polite. She helped me find what I was looking for. And I liked the room too. And if everyone looks closely at the little things, then there will be a lot of negative conversations. There are disadvantages in every hotel. As many people as there are opinions.
We were passing through, and after a long and painful journey we settled in Sultan.Near the store, gas station,bakery.Parking in the yard.The room is clean, the only negative is the shower faucet was broken.And so for an overnight stay one or two nights is super.
There is a dining room, which opens at 6:00, which is convenient when early check-out.
There are simply overpriced prices everywhere in Atyrau. We looked at other hotels in the budget segment. For this money, there was generally trash. And it's clean enough here. The air conditioner wasn't working, the lights were out, but we needed a clean bed and sleep. That's what we got. In principle, we were satisfied. But the price-quality ratio in comparison with Russia is lagging behind
I want to mention the kitchen. The food is delicious, homemade, the portions are smaller. Well, rooms for 4 people seem too small! Clean, cleaned regularly. The prices are reasonable
In principle, the price meets the requirements, so everything is fine! After work, tired of waiting for a train or plane in Sultan is much better than at the train station or at the airport)))
the mattresses are very old, my back hurts in the morning. The plumbing is in a deplorable state: something is constantly leaking, mold in the shower. The sheets and pillowcases, pillows are also old, as if they were left over from the Soviet era.
It's a terrible place!
It's dirty!The room stank of dead mice.
The mattress is very hard.
All plumbing is broken.
The next room was renovated at 8 o'clock in the morning!!!!!
At least they responded
to the request and stopped mixing the solution so early.
I will never come back here again!!!
I am very disappointed with the service.
I've traveled half the world, but this is the first time I've encountered such disgusting service! If you are a Russian speaker and decide to stay there, then be prepared for a manifestation of nationalism. You will be served last, and with a very unhappy face.
If you come up with some question at the reception, then be ready to stand there for a long time, because anyone will solve problems, but not you ...
I am very disappointed!
Conveniently located, right by the road. There is a large Parking lot, a bathroom in the room. Affordable prices. There is a large shop nearby, the Leader of a type of Russian Magnet.
They are accepted in rubles. Secure parking. The room is fine. Cold water instead of hot. There was only one cockroach. In other hotels, according to the guests, it is worse. If you are not a greedy weirdo, then everything is fine. I recommend.