I ordered a phone online in installments, but I had to come to the store. I waited 2.5 hours to get the phone. Something went wrong in the system, I chose a gift, they didn't give me bonuses, they said they went in installments. It 's just one nightmare of unhappy faces .just the horror of such treatment of a client has not yet met
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Anonymous review
May 17, 2021
Polite staff. Cozy atmosphere. Additional bonuses. Keep it up !
I bought an air conditioner on the second of May, paid 40 thousand for installation at once, promised to deliver it within a week, and the installers say to wait a month, here is such a service....
Dubak is like this in the store ! The product is one thing, think about the staff! She worked as a credit manager herself. In winter, everyone on the line is sitting in felt boots, down jackets, hats and even GLOVES. It's terrible! And I know by the product myself, autumn returns a lot. And sellers are constantly trying to slip in their insurance. If you fight like that, you don't really need it.
A large selection of equipment, the ability to order any product from Almaty, promotions and installments of up to 3 years are constantly taking place!
It's a disgusting store. There is no proper parking. Not a single consultant in the room. You won't answer. During a visit to the store, she shouted: "OW....." It's useless. If there are 2 people at the checkout, you will wait 30 minutes. I do not recommend it. Customers! Go across the street to the Dream.
In general, the store is not bad.Sellers advise exactly on the case.The only thing I didn't like was that often, if you want to buy a certain product, the product itself is missing.
Often, what I buy has to be repaired!I bought the phone 6 months ago, it is buggy, I will have to carry it to the service!Also with a refrigerator, three days after the purchase I had to change to another one!
I bought a laptop, the hinges broke for the third month of operation, called - they sent it to warranty repair, the technician looked there and gave out "there is no guarantee for mechanical defects", and issued a corresponding piece of paper. The store looked at her, at me, and repeated the same thing: "there is a warranty, gorgeous, excellent, but not for mechanical defects.".. Ok, I take the papers and write an application to the court - six months of meetings with postponements and examinations at my expense, as a result, the goods were returned at cost at the time of the court decision, and the laptop just went up in price by one and a half times they have this + examination costs + penalty for six months = the cost of a laptop, + moral damage of 10 thousand. + a fine from the store for divorce with a guarantee. But I made a decision for myself - it's better to buy a little more expensive by 10-15% than to play it will break / not break
The facade of the building, instead of a banner, would make something decent out of high-quality material, and since you won't look at the constantly torn banner on the store