The store is the worst in Kazakhstan, your paid order may not be delivered for a month and at the same time you are not notified - maybe you will forget - I really do not advise dealing with them!
A very good electronics store recently bought a phone. The store is clean and beautiful. The 2-storey market holds a lot of promotions and always greets customers with a smile.
Terrible store! The delivery dates were all overdue! It turned out that the product was also windy, and after that it was also defective, a terrible store and service! The bottom is broken!!!!
A good store. Of the disadvantages, only the not very convenient location of the goods inside. Everything is crumpled on the ground floor. And on the second one, it is not at all clear where everything lies. The consultants are polite.
I walked around the store for 15 minutes around the kitchen stoves, none of the consultants came up, they stood in a crowd at the table next to the rows of stoves, everyone saw me and ignored me until I called them, then a young man came up, to my question which stove is better to take Hans or Hephaestus, replied that he did not know, it was the preference of the buyer himself, since the prices of the goods vary greatly and he does not know the possibilities of my wallet. I went to the technodome, they advised me and told me and showed me, I bought it from them, now only the technodome, and I will never go to sulpak for anything.
It's just awful. The product is of terrible quality. It is unrealistic to get a return of a defective product. It's better to go to the Technodome
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А
аркадий паровозов
Level 5 Local Expert
February 4, 2023
A good store.
Delivery on time, they called in advance, said how long it would take and brought it without any problems.
And those who complain that they do not receive goods for a month are to blame themselves. Order a separate car.
I bought a washing machine on 09/24/21 today there is no delivery on 04/28.21. We are waiting further. That's how they work. I've been sitting at home waiting all this time. How can I make up for lost time?Administration__ OW!
I bought a washing machine for 300 thousand rubles. We didn't find any packaging, I didn't get into the car myself. They gave me a dirty cardboard box and they all closed the warehouse doors and I stood like a fool with this machine for 300 thousand!
Today my daughter and I went to pick up the iPhone order. but the sellers told us that there is no cord t,e is incomplete, although the cord is included and offered to buy the original cord for 12 thousand or report a Chinese fake cord for free. The phone was brought unpacked, explaining that it was from the window.
It's terrible!!!
Managers don't always know about their store's promotions, and if they do, then not all of them!And yet, when buying a smartphone, headphones must be included!!!!Unfortunately, they did not give us, saying that they were not included!(by the way, we bought Huawei Y5, whereas when buying a regular Micromax push-button headphones were included)
It's a shame for such a giant as Sulpak to be so ashamed of small things!!!
The service is terrible. The product is not known by its characteristics. They simply do not know what kind of product is available. They sell goods that are not subject to presentation, with scratches, chips and do not represent a one-year warranty for free, from the manufacturer for expensive goods. Anything the seller wants can be added to the receipt without the customer's consent. And to say that it is attached automatically, despite the fact that a guarantee or adjustment is added to the receipt only at the request of the buyer. In general, I do not advise you to go shopping in sulpak.
A variety of products. But when buying, be careful, it's better to think carefully about whether you need the services that are offered. The consultants there are very good.
When buying for cash and non-cash payment in the store itself, everything is delivered on time. When ordering through the caspi store from the same sulpak, it takes a long time to deliver, the goods are confused.
I put 5. The place is good, they bought a lot of things, but the disadvantage is that there are no such goods as in their online store. The sellers are good, but once when I looked at the phones, the sellers swore and screamed! And so the place is a class
Consultants do not understand the product, the product is not always of high quality. If they can deceive, they will be deceived. We do not advise anyone!