Hello, I couldn't reach the office numbers on Wednesday, 04/30/25. The hospital management leaves much to be desired. I called as standard on the phone, I also called whatsapp, as a result, one of the 3 numbers answered. We contacted you earlier about my son's issue, and I sent my personal information to your email. The son is currently serving in another region. He can't go back and forth all the time. When we took the honey.The help document specifically asked if everything matches the request, and your doctors said yes. Now the admissions committee (including the medical expert) has made some comments, and your call center staff, whom I contacted, not only responded after some time, but not all of the 3 numbers. Now they tell me on Friday today if my son or I need to come and explain. I'm sorry, but I'm not a little girl, I'm an educator. In the opinion of your staff, I should leave my children and travel back and forth from another city. My son will not be given a leave of absence, and even more so he will have to travel for 1 day to explain what the medical representative of the commission requested. sorry, but I think it's not entirely correct. I'll get the certificate on my own, it's not a problem, the question is that now they're asking for at least a scan, I won't be able to take time off until next week. Is it really that hard to process a request and send a scan???