In June, we bought a coffee machine at this shopping center for 51 thousand, gave a receipt, and undertook to adhere to warranty obligations in accordance with the law of the Russian Federation dated 02/07/1992 N2300-1 "On Consumer Protection"
This coffee machine worked for exactly two months, after which it stopped pouring coffee, giving out only one water.
They brought the coffee machine to their shopping center, told and showed everything about this breakdown.The sellers checked the coffee machine with us, and were convinced of its malfunction.The sellers took the coffee machine for diagnosis and repair and said they would bring the coffee machine in a month.After a second visit, we were given the answer that the expert department had not found a breakdown, and the coffee machine has not been brought to this day, and we are being fed promises.....
Most likely we will sue and the prosecutor's office at this Stroyland shopping center demanding a refund for defective goods and non-compliance with warranty obligations.
I do not recommend buying household appliances at this mall.
The store itself is interesting, there are a lot of things, but it's just not realistic to buy it, the sellers are very busy!! One person drinks coffee and directs it to another, the other is on the phone, and then the guys are discussing something very violently over the garden. After 10 minutes of searching for someone who can write me a check, they spat and went to another store. Thank you so much for the lost time, good luck to all...
A great store with qualified, responsive and attentive staff! You can buy and order even rare goods that others refuse to supply due to their high cost and, accordingly, lack of demand! For example, in the fall of 2023. I managed to purchase an Allumet brand ladder here for only 25 thousand Russian rubles. Plus the price of home delivery --1600 Russian rubles. At the same time, for the rest, even if it could be delivered to the LPR, its price without home delivery would be at least 40 thousand Russian rubles.