Terrible staff. Please pay attention to this by the administration! Last night we went in 20-30 minutes before closing (we all understand, everyone wants to get home faster, we didn't go for a long time, quickly ran through our eyes, took 2 suits to try on), the costumes were cool, my friend and I would like to buy them yesterday, if not for one thing. I've already tried it on, I came out of the fitting room, I was waiting for a friend, a woman comes up to me in a very rude way and says that it's 10 minutes before closing, wrap it up. I said nothing, I said okay. After 3-5 minutes, the second "employee" comes up and starts shouting right at us that the store is closing soon, why are we still here? I said that the girl was changing clothes and we were leaving, to which she replied, "why don't you calculate your time?" Do you think this is a good response to the visitor? I could potentially buy something there, but because of this "why don't you calculate your time?" all desire disappeared. I asked for a complaint book, but they didn't provide it... for what reason it's also not clear. Please take care of your employees.
Sellers are boorish and overconfident. They brazenly argue with the buyer, they do not know the rules of trade and legislation in the field of trade. Every customer who takes an item at a discount is tricked into believing that the item cannot be exchanged or returned. Complete nonsense! They are probably required to say this by the store administration!
I gave three stars only because the product range is good and the prices are reasonable. But after such an attitude towards the buyer, I don't want to go there.
A very big question for the staff, we visited the store yesterday, earlier I wrote on the store's Instagram "do you have jeans with the banana model in sales?" They answered that there is. In fact, I found gray jeans similar to them, we asked the male seller who was in the hall and the girl at the checkout what the answer was, they do not know such a model. We thought okay, the clothes are cool, we need to take them. They took the amount of 300 rubles. The girl at the checkout is punching, I turn on apple Pay. To which they say that they do not accept payment by card. What kind of store is this? Which does not have a terminal, we did not come to Zhdanovichi. They asked us to go and withdraw money, and they will give us a discount for the commission from the bank. They withdrew the money, but they did not provide us with a discount.
Okay, if the terminal broke down one day, but the fact that it doesn't exist at all is strange. And there is no sign, and you don't warn on Instagram.